Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
861 reviews
5 stars
389
4 stars
170
3 stars
117
2 stars
65
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, sticky floors, and unclean restrooms.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food preparation errors were noted.
Speed of Service
Customers consistently mentioned slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Mixed feedback on food quality; while some enjoyed their meals, others reported issues with freshness and preparation.
- CCCoreyNov 7, 20251.0Raw burger
- JAJeremy AlvarezOct 6, 20251.0The people were just chatting to their friends and among each other and the cashier would not take my order. Waited so long and ended up leaving, such a bad customer service. Also the floor was sticky.
- JGJoao GabrielOct 2, 20251.0Ridiculous costumer service, had a order done who never got to me, over a hour waiting for to be told they didn’t have my food and that the order wasn’t in the system, when I had clearly done it, acc the worse Wendy’s I gone to recommend the one near Lawrence high way better.
- ALAlign Spine Health Center, LLCSep 5, 20253.0Customer service could be way better. They didn't offer me a receipt. I just felt like I was disturbing them when I was placing my order...
- DLDiurka LopezAug 21, 20251.0it’s ridiculous. i ordered the jbc biggie bag and for the burger, the buns were missing. tomato, lettuce and pickles were added which i did not order. the meal comes with a 4 piece chicken nuggets, i only got three which two of them were original and one of them was spicy. i ordered the original ones.
Frequently Asked Questions About Wendy's
Is Lawrence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lawrence, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lawrence, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (978) 686-3555.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lawrence Wendy’s serve breakfast?
Yes, this Wendy’s location in Lawrence, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Lawrence, MA?
The Wendy's drive-through in Lawrence, MA is open from 7:00 AM to 1:00 AM Monday through Wednesday and Sunday, and extends to 2:00 AM on Thursday through Saturday.
Does Wendy's Lawrence offer breakfast options?
Yes, the Lawrence Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Lawrence?
Wendy's in Lawrence accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is Wendy's Lawrence open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
How can I order food online from Wendy's Lawrence?
You can order online via the Wendy's app or at https://order.wendys.com by selecting the Lawrence location.
Where can I find Wendy’s menu and nutritional information?
Menu pricing and nutrition details are available at https://menu.wendys.com or in the Wendy's app, with nutrition info accessible by selecting a menu item and clicking the “Nutrition & Allergens” link.
How do I provide feedback or contact Wendy's Lawrence?
You can contact Wendy's Customer Care via their contact page, call (978) 686-3555 directly, use live chat, or complete the Customer Satisfaction Survey online.
Are there any nearby public transit or transportation services to help reach Wendy's Lawrence?
Yes, nearby transportation options include Charter Bus Lawrence and New England Transportation for convenient travel to Wendy's at 55 Hampshire Street.
What local attractions or services are near Wendy's in Lawrence that I might visit before or after?
Nearby you can visit Northern Essex Community College - Lawrence Campus, 7-Eleven for convenience, and Elena's Beauty Unisex Salon for personal care services.
Are there any financial services near Wendy's Lawrence for quick errands?
Yes, Navy Federal Credit Union, GTM Services, Latino Tax Services Inc, and Esquea Accounting are nearby for your financial or legal service needs.