Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
866 reviews
5 stars
390
4 stars
171
3 stars
117
2 stars
65
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, sticky floors, and unkempt restrooms.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others complained about incorrect orders and unsatisfactory food.
Service Speed
A significant number of reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
- RCRafael CabralJan 5, 20265.0This location really stepped it up at the drive-thru excellent customer service and the food was oversatisfing! Thankyou
- JMJuana MarteJan 2, 20261.0Horrible. They hire anyone. The workers don’t care hand you the food incorrect not cooked right. Always missing something. They never add any sause you have to pay at the window when they are required to give you 2 free sause.
- MCMichael CostelloDec 31, 20251.0Place is eeewww… food is thrown together, and also the manager will tow your car within a heartbeat. I’m wondering if he gets a kick back
- CLCarlos LebronDec 11, 20251.0My name is Roberto Lebron, and I’m posting this because Melissa, the owner, refuses to answer my calls or speak to me like an adult about the things she’s been saying about me. Let’s be clear: you told people that on my last day I “stole food” and “took a lemonade” and “vaped in the kitchen.” All of that is false, and you know it. And since you’re so confident in what you’re claiming, Melissa, here’s what you can do: If you truly believe I stole anything, call the cops. Show them your camera footage. Press charges. Please do it — because the moment you try, everyone will see the truth about you. I showed up thinking I was on the schedule, you told me I wasn’t, and I walked out empty-handed. No food, no drink, no vape. Nothing. You’re repeating things you know didn’t happen. You’ve had a problem with me ever since the day you assumed I took an “energy drink,” when it was just a Minute Maid Aguas Frescas I brought from outside. Once you realized you were wrong, your whole attitude changed — and ever since then, you’ve been looking for something to pin on me. I’m not hiding. I’m right here with my name on this. If you want to claim I stole something, then follow through. I’m asking you to. Do it so everyone can see exactly who’s telling the truth and who’s not. This has nothing to do with the GM — he’s been nothing but respectful. This is between me and you, Melissa. — Roberto Lebron
- CCCoreyNov 7, 20251.0Raw burger
Frequently Asked Questions About Wendy's
Is Lawrence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Lawrence, MA?
The Wendy's drive-through in Lawrence, MA is open from 7:00 AM to 1:00 AM Monday through Wednesday and Sunday, and extends to 2:00 AM on Thursday through Saturday.
Does Wendy's Lawrence offer breakfast options?
Yes, the Lawrence Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Lawrence?
Wendy's in Lawrence accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is Wendy's Lawrence open for dine-in and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
How can I order food online from Wendy's Lawrence?
You can order online via the Wendy's app or at https://order.wendys.com by selecting the Lawrence location.
Where can I find Wendy’s menu and nutritional information?
Menu pricing and nutrition details are available at https://menu.wendys.com or in the Wendy's app, with nutrition info accessible by selecting a menu item and clicking the “Nutrition & Allergens” link.
How do I provide feedback or contact Wendy's Lawrence?
You can contact Wendy's Customer Care via their contact page, call (978) 686-3555 directly, use live chat, or complete the Customer Satisfaction Survey online.
Are there any nearby public transit or transportation services to help reach Wendy's Lawrence?
Yes, nearby transportation options include Charter Bus Lawrence and New England Transportation for convenient travel to Wendy's at 55 Hampshire Street.
What local attractions or services are near Wendy's in Lawrence that I might visit before or after?
Nearby you can visit Northern Essex Community College - Lawrence Campus, 7-Eleven for convenience, and Elena's Beauty Unisex Salon for personal care services.
Are there any financial services near Wendy's Lawrence for quick errands?
Yes, Navy Federal Credit Union, GTM Services, Latino Tax Services Inc, and Esquea Accounting are nearby for your financial or legal service needs.