Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
928 reviews
5 stars
421
4 stars
208
3 stars
128
2 stars
48
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted slow service, incorrect orders, and rude staff interactions, leading to customer dissatisfaction.
Food Quality
Customers reported inconsistent food quality, with some meals being cold or incorrect, while others praised the freshness and taste.
Cleanliness and Atmosphere
Several reviews mentioned cleanliness issues and a chaotic atmosphere, particularly with large groups of young people, affecting the dining experience.
Positive Staff Interactions
Despite some negative feedback, there were positive mentions of friendly and helpful staff, particularly managers who went above and beyond to assist customers.
- EREvan Russo4 days ago1.0They would get more done if they didn’t open the doors in the morning
- OLOlyvia LeblancJan 4, 20261.0The food was cold and all the” lady” that was taking my order knew was how to scream on the microphone and had an attitude problem she said that she was out of half of the things I’ve wanted to order but I saw all of it on the screen?? like girl do your job and stop arguing with customers I just wanted my FOOD
- QGqgarp (garp)Dec 17, 20251.0Ordered two meals. One was missing nuggets, the other was cold. I had to go back and ask the counter because they didn’t include the frosty I ordered as well. After asking about it, they seemed annoyed and I proceeded to wait another 15 minutes for a frosty. I spent over half an hour total in this Wendy’s just waiting for food, and I won’t be back. A few people that didn’t appear to be working there were also hanging out at the counter talking to their friend who was working.
- FCFernando CruzOct 16, 20254.0Great service
- MNMarco Antonio NaranjoOct 14, 20254.0The service here is really good, and the place is always clean. I’ve visited several times, even when they’re busy, and they still manage to get orders out in a reasonable amount of time and at the right temperature. The food quality is satisfying overall — nothing to complain about — though since it’s a chain restaurant, I don’t expect perfection (just part of my personal philosophy). That’s why I’m giving 4 out of 5 for the food. What stands out the most is the service from two of the managers! I don’t remember their names, but it’s a bilingual woman and a bilingual man. Both are friendly, quick to offer recommendations, and always have a pleasant, short conversation while taking your order. The whole process is fast and professional. This location is definitely different from the Wendy’s between the Common and Hampshire St. that I reviewed earlier, a much better experience here
Frequently Asked Questions About Wendy's
Is 99 Winthrop Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 99 Winthrop Ave, Lawrence, MA?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to 2:00 AM, and Thursday to Saturday from 6:30 AM to 3:00 AM.
Is the Wendy's located at 99 Winthrop Ave still open?
Yes, this Wendy's location remains open and is committed to serving quality food every single day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location, including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I place an order online or via an app for Wendy's at 99 Winthrop Ave?
Yes, you can order through the Wendy's mobile app or at order.wendys.com, selecting this location for delivery or pick-up.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu prices and nutritional information?
Menu prices and nutrition information can be found on Wendy's website or mobile app by selecting this location.
How can I provide feedback or contact the Wendy's at 99 Winthrop Ave?
You can contact the location directly at (978) 682-0565 or reach the Customer Care team via Wendy's Contact page or Customer Satisfaction Survey.
Which nearby restaurants can I visit along with Wendy's at 99 Winthrop Ave?
Nearby restaurants include Pizza Hut Express, Taco Bell, Dunkin', Sakura Buffet, Bocao Restaurant, Garden House, and Denny's, offering a variety of cuisines.
Are there any nearby fitness centers close to Wendy's at 99 Winthrop Ave?
Yes, Blast! Lawrence and Blast! Fitness gyms are nearby, ideal for a workout before or after your meal at Wendy's.
What local attractions are near Wendy's at 99 Winthrop Ave that I can visit?
Veterans Memorial Stadium and Sullivan Park are nearby attractions where you can enjoy sports events or outdoor activities before or after dining at Wendy's.