McDonald's

Reviews

• HP

  Hector Peguero

  Nov 9, 2025
  5.0
  This McDonald is very efficient and the staff is very courteous and they really work fast to get your order prepare and with accuracy.
• YO

  yesid ocampo

  Oct 11, 2025
  4.0
  Good and fast
• JC

  Jose Craan

  Oct 3, 2025
  5.0
  Godo food
• LF

  Leidy Anyeara Baez Feliz

  Sep 11, 2025
  1.0
  It's a mess with the orders, they always deliver it to you wrong by drive. They don't listen to the orders as you want and they always deliver it to you incorrectly.
• JS

  Jade Solis

  Sep 10, 2025
  1.0
  Around 5:20 p.m., I was at this store. I ordered three orders of the No. 9 combo, plus 10 chicken nuggets and two small caramel frappés. The guy taking my order was very friendly and understood me well. I went to the first window, paid, and then to the second. When a dark-skinned man with glasses approached, he handed me my bag of fries, chicken nuggets, and burgers. With a smile, I thanked him for the service, and he handed me my soda. He looked at me intently, and I told him I was missing the frappés. He took it and gave me a medium one. I told him I was missing one and that I apologized for bothering him. Everyone started looking around, and then they did, but I had the receipt handy just in case. At that point, I realized I was missing one burger, and they might say, "But for one burger?" Nooooo! When he came back, I said, "Honey, you only gave me 5 burgers." He looked at me sulkily and then gave me the already prepared burger. However, I still needed a straw, and I hesitated a bit to ask for it, as he seemed annoyed. I asked for it, and he spoke to me rudely. As a customer service worker, I understand that we should be empathetic, and I know that not all customers are good people. However, I was as kind as possible to him and apologized for the service I was receiving. I think they should have been more careful when placing items in the bag so this situation wouldn't happen again. I was upset because, in reality, I wasn't rude to him, and I was treated poorly. And I'm one of those who always tips, as tips work very well for me thanks to good customer service. But I didn't give them up because of the situation. As long as he uses and spends my money, I'll complain if I miss something, but I will treat people well. I hope he'll be committed and provide better customer service.

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