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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lawrence, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I had a very disappointing experience at the Dunkin' drive-thru today. After waiting with no response, I said “hello” twice a few seconds apart just to make sure the system was working. The employee responded by saying, “Are you going to keep saying hello? We’ll take your order when we’re ready.”
Even after I placed my order, she continued lecturing me about it, which was completely unnecessary and unprofessional. I understand that staff can be busy, but a simple “we’ll be right with you” would have been more appropriate.
The employee at the window was polite, but the way the order was handled left a very bad impression. Customer service like this is not acceptable.
YC
Yanexis Corporan
Mar 31, 2026
1.0
If I could leave 0 stars I would. Worse Dunkin’s in the whole city!!!!!!!!
JL
Jim LeBrasseur
Mar 28, 2026
1.0
Lady got mad at my wife for me using the single stall female bathroom.
PP
P
Mar 1, 2026
5.0
Best dunkin, service is good
BF
Brandon French
Nov 27, 2025
1.0
Went there on thanksgiving to order a drink. They can’t do espessso or food. What was the point of being open?!?! Terrible!
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