Stop & Shop

4.0
255 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
160 Summer Street, Kingston, MA
02364, United States

Hours

Reviews

4.0
255 reviews
5 stars
125
4 stars
59
3 stars
40
2 stars
15
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions, especially in the bakery and pharmacy.

Pricing

Customers frequently noted that prices are higher compared to competitors, with some expressing dissatisfaction over the perceived value.

Cleanliness

The store is often described as clean and well-stocked, although some reviews mentioned issues with produce quality and overall cleanliness.

Self-Checkout Issues

Several customers reported frustrations with the self-checkout process, citing technical difficulties and poor customer service during these experiences.

Product Availability

Customers expressed concerns about the availability and freshness of certain products, particularly in the produce and meat sections.
  • JH
    Joe Buck Hoff
    Nov 2, 2025
    5.0
    It's a grocery store
  • RA
    Rafael Arias
    Oct 16, 2025
    5.0
    Regular instacart shopper here and the second time being assisted by Olivia, she's definitely someone who should be on the front end at all times. Great energy and so polite.
  • CC
    Caturtle
    Oct 8, 2025
    5.0
    The bakery staff were awesome and went beyond helping me . Everyone loved the cake .
  • TK
    tara kuban
    Sep 16, 2025
    3.0
    Price points on shelves are often missing or wrong, staff is very nonchalant and not very helpful. Needed a price on something and isle scanners were not working, I was told " I don't know, you have to walk up to customer service desk to get the price(s) ( several items were not marked on shelf with prices). Always short staffed on registers. Not customer service oriented.
  • JV
    Jvwc vwc
    Sep 15, 2025
    5.0
    Always my gonto place for things I can't find. A little more expensive than Market Basket but they have more things I need. Worth the price to go there first

Frequently Asked Questions About Stop & Shop

What are the operating hours for Stop & Shop in Kingston, MA?

Stop & Shop in Kingston, MA is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services as part of its shopping options.