Stop & Shop

4.0
255 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
160 Summer Street, Kingston, MA
02364, United States

Hours

Reviews

4.0
255 reviews
5 stars
125
4 stars
59
3 stars
40
2 stars
15
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently praised for their friendliness and helpfulness, although some customers report inconsistent service quality.

Pricing

Many customers find prices to be higher than competitors, with some noting that sales can help but overall costs are a concern.

Cleanliness and Stock

The store is generally described as clean and well-stocked, but there are complaints about the quality of produce and expired items.

Self-Checkout Issues

Customers report frustrations with self-checkout machines, including technical difficulties and perceived poor treatment by staff.

Product Variety

The store offers a good selection of products, but some customers express disappointment over missing items and inconsistent availability.
  • JH
    Joe Buck Hoff
    Nov 2, 2025
    5.0
    It's a grocery store
  • RA
    Rafael Arias
    Oct 16, 2025
    5.0
    Regular instacart shopper here and the second time being assisted by Olivia, she's definitely someone who should be on the front end at all times. Great energy and so polite.
  • CC
    Caturtle
    Oct 8, 2025
    5.0
    The bakery staff were awesome and went beyond helping me . Everyone loved the cake .
  • SH
    Sandi Harrington
    Sep 20, 2025
    5.0
    A little pricey. They offer many choices.
  • TK
    tara kuban
    Sep 16, 2025
    3.0
    Price points on shelves are often missing or wrong, staff is very nonchalant and not very helpful. Needed a price on something and isle scanners were not working, I was told " I don't know, you have to walk up to customer service desk to get the price(s) ( several items were not marked on shelf with prices). Always short staffed on registers. Not customer service oriented.

Frequently Asked Questions About Stop & Shop

What are the operating hours for Stop & Shop in Kingston, MA?

Stop & Shop in Kingston, MA is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services as part of its shopping options.