Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of attention.
Order Accuracy
A significant number of customers reported issues with incorrect orders, whether through drive-thru, app, or in-store, leading to dissatisfaction.
Food Quality
Several reviews mentioned problems with food quality, including cold items, excessive salt, and undercooked food, contributing to a negative dining experience.
Cleanliness
Customers noted that the restaurant often appeared dirty and unkempt, which detracted from their overall experience.
Management Issues
Multiple reviews pointed to poor management and lack of oversight, with customers feeling that staff were not properly trained or supervised.
JG
julia greve
Feb 6, 2026
1.0
Insanely slow
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George Athanasiou
Jan 26, 2026
5.0
that lady who was there today is amazing! She has no one there to help her
All by herself and making it happen . Forget the fact that places like VFWvhaven’t even plowed their driveway yet, Let alone show up and serve food.
VV
Vidal
Jan 15, 2026
5.0
It was perfect food was hot environment quiet staff very respectful it was a relaxing trip
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Shasha Barboza-Wade
Jan 3, 2026
1.0
Constantly get food wrong. Order in drive-through they get it wrong, order on uber eats they get it wrong, order on app, they get it wrong. ONLY time they get it right ia at the counter which explains why the lines inside are so long!
SM
Sarah meneguzzi
Dec 31, 2025
1.0
Worst experience I've ever had at a McD's and mind you I worked at McDonald's for many years as both cashier/front, drivethru and shift leader. Went thru drive thru because I was needing food quickly with my morning medication to curb the nausea. I was ignored in the 2nd lane while several other customers successfully ordered and pulled up thru the main lane. Decided to pull up to the window to ask to order because in my experience it's one headset for 2 lanes you're supposed to switch back and forth to keep times down, but she kept talking over everything I was trying to nicely explain and she told me next time I should just wait. She asked what I wanted then said I can't hear you, half shut the window in my face and decided to start taking another order while I was telling her mine. By that time over 10 mins had passed so my code had expired. I just gave up and drove away.