McDonald's

3.5
1437 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1312 Hyde Park Ave, Hyde Park, MA
02136, United States

Hours

Reviews

3.5
1,437 reviews
5 stars
511
4 stars
300
3 stars
261
2 stars
113
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including poor communication and disrespectful attitudes.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and excessive salt.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Service Speed

Many customers experienced long wait times and slow service, both in the drive-thru and inside the restaurant.
  • SB
    Shasha Barboza-Wade
    Jan 3, 2026
    1.0
    Constantly get food wrong. Order in drive-through they get it wrong, order on uber eats they get it wrong, order on app, they get it wrong. ONLY time they get it right ia at the counter which explains why the lines inside are so long!
  • SM
    Sarah meneguzzi
    Dec 31, 2025
    1.0
    Worst experience I've ever had at a McD's and mind you I worked at McDonald's for many years as both cashier/front, drivethru and shift leader. Went thru drive thru because I was needing food quickly with my morning medication to curb the nausea. I was ignored in the 2nd lane while several other customers successfully ordered and pulled up thru the main lane. Decided to pull up to the window to ask to order because in my experience it's one headset for 2 lanes you're supposed to switch back and forth to keep times down, but she kept talking over everything I was trying to nicely explain and she told me next time I should just wait. She asked what I wanted then said I can't hear you, half shut the window in my face and decided to start taking another order while I was telling her mine. By that time over 10 mins had passed so my code had expired. I just gave up and drove away.
  • EP
    Erik P
    Nov 10, 2025
    1.0
    I have only gone to this location twice and each time I pull up to the window to see the young women working the drive thru yelling and arguing with each other! The behavior I witnessed is not how someone does their job professionally! I wanted to ask for my card back and not eat there after seeing this display
  • AA
    A
    Oct 27, 2025
    1.0
    I came to play the monopoly McDonalds game here and there large drinks didn’t have stickers on them .
  • OB
    Osman Boynukalın
    Oct 3, 2025
    1.0
    I was in the restaurant as a customer on October 3rd at 7:25 PM, I saw an employee in a black cap, colored t-shirt, and a big chain humiliate and threaten a delivery driver in front of everyone. The driver did nothing wrong, yet this employee kept yelling and insulting him. It is shocking and shameful that this restaurant tolerates such abusive and unprofessional behavior. I will never return here and I will strongly warn others to avoid this place. I hope Owner pay attention.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1312 Hyde Park Ave?

McDonald's at 1312 Hyde Park Ave is open daily from 5:00 AM to 11:00 PM for dine-in and from 5:00 AM to 1:00 AM for delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to 1:00 AM.