McDonald's

3.5
1434 reviews
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Business Details

1312 Hyde Park Ave, Hyde Park, MA
02136, United States
(617) 364-2299
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1312 Hyde Park Ave, Hyde Park, MA
02136, United States

Hours

Reviews

3.5
1,434 reviews
5 stars
509
4 stars
300
3 stars
262
2 stars
113
1 star
250

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported issues with food quality, including cold items, excessive salt, and incorrect orders, leading to a negative dining experience.

Cleanliness

Multiple reviews mentioned that the restaurant was not clean, with some customers noting dirty conditions and a lack of attention to hygiene.

Slow Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, often citing a lack of staff efficiency.

Management Issues

Customers frequently criticized management for poor oversight and handling of staff, contributing to the overall negative experience.
  • EP
    Erik P
    Nov 10, 2025
    1.0
    I have only gone to this location twice and each time I pull up to the window to see the young women working the drive thru yelling and arguing with each other! The behavior I witnessed is not how someone does their job professionally! I wanted to ask for my card back and not eat there after seeing this display
  • AA
    A
    Oct 27, 2025
    1.0
    I came to play the monopoly McDonalds game here and there large drinks didn’t have stickers on them .
  • OB
    Osman Boynukalın
    Oct 3, 2025
    1.0
    I was in the restaurant as a customer on October 3rd at 7:25 PM, I saw an employee in a black cap, colored t-shirt, and a big chain humiliate and threaten a delivery driver in front of everyone. The driver did nothing wrong, yet this employee kept yelling and insulting him. It is shocking and shameful that this restaurant tolerates such abusive and unprofessional behavior. I will never return here and I will strongly warn others to avoid this place. I hope Owner pay attention.
  • SA
    song xiaoyin a
    Sep 28, 2025
    5.0
    good
  • KC
    Kalvin Caban
    Sep 9, 2025
    1.0
    Just no not good for you
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1312 Hyde Park Ave?

McDonald's at 1312 Hyde Park Ave is open daily from 5:00 AM to 11:00 PM for dine-in and from 5:00 AM to 1:00 AM for delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to 1:00 AM.