Wendy's

4.0
1343 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
554 Route 132, Hyannis, MA
02601, United States

Hours

Reviews

4.0
1,343 reviews
5 stars
670
4 stars
330
3 stars
186
2 stars
48
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive service from staff, particularly at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customization requests.

Food Quality

While some customers praised the food as delicious, others reported receiving cold or poorly prepared items.

Cleanliness

Several reviews noted that the restaurant was clean, although there were complaints about bathroom cleanliness.

Staff Friendliness

Despite some negative experiences, there were positive mentions of friendly staff and good service at certain times.
  • RC
    Robert Coulter
    Nov 12, 2025
    2.0
    Things just aren’t what they used to be😕
  • LD
    Lindsay DeFalco
    Nov 3, 2025
    1.0
    Three extra slices of cheese apparently means three meat patties instead. The guy at the drive thru was rude and acted like he didn’t want to be there. But don’t worry we “can bring it back to the store to get it swapped out” yes, let me drive 30 minutes back to the store.
  • SJ
    stephannie joseph
    Sep 24, 2025
    5.0
    Love wendys biggie bag!!
  • SS
    Sara
    Sep 20, 2025
    1.0
    People that work here are rude especially the brunette woman with the sleeve tattoo working the window. Go to Wendy's in yarmouth they're way better.
  • AP
    abcman penin
    Sep 19, 2025
    1.0
    Do not order delivery from this location. Apparently they just hand the food out to anyone. Had to cancel my order, and the poor drivers time was wasted. On top of that now we got quite a few business days until the refund goes through

Frequently Asked Questions About Wendy's

Is Hyannis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.