Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported rude or inattentive staff, with complaints about order accuracy and handling.
Food Quality
While some customers enjoyed the food, there were several complaints about incorrect orders and food quality, including cold items and missing ingredients.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and additional charges for sauces, which they felt were unreasonable.
Positive Experiences
Despite the issues, some reviews highlighted friendly staff and good service, particularly praising specific employees and the cleanliness of the location.
ID
Iago Drummond
Jan 2, 2026
1.0
The food is very good, but the service is terrible. I tried to place an order at the drive-thru today, and the employee didn't understand the order and didn't even bother to try to understand it. Besides that, she was the rudest fast-food employee I've ever encountered; she seemed like she didn't want to be there.
NN
N N
Dec 5, 2025
1.0
Better than some wendys but charging for 54 cents for sweet and sour sauce is ridiculous. Already 12$+ for a combo.
CE
Chris Elkins
Dec 4, 2025
1.0
These dudes started charging for sauce now. You get 1 free sauce with your combo but they never put the sauce in the bag and then they try to charge you for the sauce even though they didn't give you it in the 1st place. Then you have to get in a business negotiation with the drive thru to get the sauce. Also they only ask the 1st combo sauce then assume you want the same one for every combo even when you say different ones. Then they make you do a sauce swap to fix it. Just give me the sauce man I'm not paying for it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at the Hyannis Wendy's location?
The drive-thru at Wendy's in Hyannis is open daily from 6:30 AM to 1:00 AM.
Does the Hyannis Wendy's serve breakfast?
Yes, the Hyannis Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Hyannis?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at the Hyannis Wendy's location?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address.
How can I contact the Hyannis Wendy's for questions or feedback?
You can contact them via live chat on their Contact page, call 888-624-8140 or (508) 771-1130, or complete their Customer Satisfaction Survey.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
What restaurants and services are located near Wendy's in Hyannis?
Nearby places include Bamboo Hyannis (Chinese and sushi), IPR Cape Cod Church, BJ's Gas Station, Cape Opticians, Citizens Bank, and multiple car rental agencies like Enterprise and Hertz, which provide convenient options before or after your visit.
Are there car rental services near the Hyannis Wendy's?
Yes, major car rental agencies like Enterprise Rent-A-Car, Dollar Car Rental, Hertz, Budget Car Rental, and Avis Car Rental are located nearby.
Where can I find fuel and automobile services near Wendy's in Hyannis?
BJ's Gas Station and EXIT Auto car dealership are close by, offering fuel and vehicle sales or service conveniently near Wendy's.
Are there any nearby religious or educational institutions around the Hyannis Wendy's?
Nearby religious organizations include IPR Cape Cod Church and BTF Youth Ministries; Arise School is also close, providing an elementary and religious schooling option.