Wendy's

4.0
1350 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
554 Route 132, Hyannis, MA
02601, United States

Hours

Reviews

4.0
1,350 reviews
5 stars
670
4 stars
332
3 stars
186
2 stars
48
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or inattentive staff, with complaints about order accuracy and handling.

Food Quality

While some customers enjoyed the food, there were several complaints about incorrect orders and food quality, including cold items and missing ingredients.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and additional charges for sauces, which they felt were unreasonable.

Positive Experiences

Despite the issues, some reviews highlighted friendly staff and good service, particularly praising specific employees and the cleanliness of the location.
  • ID
    Iago Drummond
    Jan 2, 2026
    1.0
    The food is very good, but the service is terrible. I tried to place an order at the drive-thru today, and the employee didn't understand the order and didn't even bother to try to understand it. Besides that, she was the rudest fast-food employee I've ever encountered; she seemed like she didn't want to be there.
  • NN
    N N
    Dec 5, 2025
    1.0
    Better than some wendys but charging for 54 cents for sweet and sour sauce is ridiculous. Already 12$+ for a combo.
  • CE
    Chris Elkins
    Dec 4, 2025
    1.0
    These dudes started charging for sauce now. You get 1 free sauce with your combo but they never put the sauce in the bag and then they try to charge you for the sauce even though they didn't give you it in the 1st place. Then you have to get in a business negotiation with the drive thru to get the sauce. Also they only ask the 1st combo sauce then assume you want the same one for every combo even when you say different ones. Then they make you do a sauce swap to fix it. Just give me the sauce man I'm not paying for it.
  • HT
    Harry Thompson
    Dec 2, 2025
    1.0
    Didn't go there
  • RC
    Robert Coulter
    Nov 12, 2025
    2.0
    Things just aren’t what they used to be😕

Frequently Asked Questions About Wendy's

Is Hyannis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at the Hyannis Wendy's location?

The drive-thru at Wendy's in Hyannis is open daily from 6:30 AM to 1:00 AM.