Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hyannis is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
585 reviews
5 stars
287
4 stars
138
3 stars
66
2 stars
23
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude employees and slow service.
Cleanliness Concerns
Customers reported unsanitary conditions in both the dining area and bathrooms, indicating a need for improved cleanliness.
Food Quality
Mixed feedback on food quality, with some praising the taste while others noted declining quality and issues with incorrect orders.
Positive Staff Interactions
Several customers mentioned friendly and helpful staff, particularly highlighting individual employees for their excellent service.
- ACAnthony C1 day ago1.0My wife and I visited Panera Bread on January 12th, 2026, around 5:20 PM. We had a $150 gift card, but the cashier couldn’t figure out how to use it and treated us as if we were a nuisance from the start. We asked for a manager, who was just as rude, unhelpful and incompetent. Even after we verified the card’s funds with customer service right in front of them, they still refused to help and told us we would need to call Panera Bread customer service ourselves. When we stepped away to make that call, they thought we had left and began talking badly about us, using vulgar language and insulting us. Once we returned and revealed that we had heard everything, they quickly scurried away into the back. When we asked for the store number to file a complaint, they wouldn’t even look us in the eye. The entire experience was utterly disrespectful and embarrassing. Other customers even overheard the insults. This treatment is completely unacceptable, and I truly hope Panera Bread takes action. I'll never set foot in this place again and I suggest you don't either unless you want to be disrespected, treated like crap. Act like you're bothering them because they have to do their job. And end up leaving with no food even though you had valid source of payment. This location is absolutely horrible. I've never been more disrespected or embarrassed in my whole life. Two thumbs way down
- BCBryan CovingtonNov 3, 20251.0I ordered a breakfast sandwich and paid for it and then 20 minutes later they decided that they couldn’t make an egg because it was too late. Manager was on a power trip
- GCGary ClinchOct 9, 20251.0Employees shouldn’t have an attitude towards customers for no reason.
- CSCI SchuhOct 3, 20251.0I traveled through this location, ordered the food ahead and just needed a quick bathroom stop. But ew!The women's bathroom was terrible. The trash can was overflowing and so was the trash in the bathroom stalls. Hopefully the kitchen doesn't look the same way
- ICIvy ChenSep 27, 20255.0The food was lovely like always, and the cashier, Mike was the best. He was so kind!
Frequently Asked Questions About Panera Bread
Does Panera Bread Hyannis accept reservations?
No, Panera Bread Hyannis does not accept reservations.
What are the operating hours of Panera Bread Hyannis?
Panera Bread Hyannis is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.
Does Panera Bread Hyannis offer delivery and pickup services?
Yes, Panera Bread Hyannis offers delivery and pick-up services but does not have a drive-thru or curbside pickup.
Can I order food online from Panera Bread Hyannis?
Yes, you can order online for Rapid Pick-Up or delivery via their website or the Panera Bread app.
What payment options are accepted at Panera Bread Hyannis?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What type of meals does Panera Bread Hyannis serve?
They serve breakfast, lunch, brunch, and dinner.
Is Panera Bread Hyannis a casual dining place?
Yes, the attire at Panera Bread Hyannis is casual.
What are some nearby stores and landmarks close to Panera Bread Hyannis?
Nearby are The Paper Store Of Hyannis, Sleep Number mattress store, Work 'N Gear clothing store, and Capetown Plaza shopping center.
What shopping options are available near Panera Bread Hyannis for clothing and beauty?
Close by are J.Crew Factory, Old Navy, J.Jill for clothing, and Ulta Beauty and Benefit Cosmetics BrowBar for beauty and spa services.
Which nearby dining spots can customers visit alongside Panera Bread in Hyannis?
Customers can visit Burrito Bistro for Mexican and TexMex cuisine, and Shake Shack for burgers, both located near Panera Bread Hyannis.