Chipotle Mexican Grill

2.9
564 reviews
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Business Details

793 Iyannough Rd, Hyannis, MA
02601, United States
(508) 815-3290
https://locations.chipotle.com/ma/hyannis/793-iyannough-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3332
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About

Mexican Restaurant
Chipotle Cape Cod Hyannis is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
793 Iyannough Rd, Hyannis, MA
02601, United States

Hours

Reviews

2.9
564 reviews
5 stars
169
4 stars
91
3 stars
42
2 stars
36
1 star
226

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the dirty conditions of the restaurant, including filthy tables and a messy food prep area.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and issues with online orders.

Food Quality

There were numerous complaints about the food quality, including undercooked rice, burnt chicken, and inconsistent portion sizes.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including lack of urgency and negative attitudes towards customers.

Overall Experience

Many customers expressed dissatisfaction with their overall experience, indicating a decline in quality and service at this location.
  • TT
    teamffogg
    Jan 2, 2026
    1.0
    Placed order wasn’t there
  • AM
    Arthur Moscufo
    Dec 4, 2025
    5.0
    Simple but delicious. Depending on how hungry you are-one meal can = two
  • MC
    Mishell Calle
    Nov 15, 2025
    5.0
    Todas las muchachas hispanas que trabajan aquí hacen de este lugar magnífico, en especial la chica que estuvo hoy en la noche, me tuvo mucha paciencia a pesar que le confundía porque teníamos cuatro pedidos, espero que les paguen lo que merecen!!!
  • TB
    Tia Bell
    Nov 12, 2025
    1.0
    Absolutely disgusting ! Last 3x I got a bowl with white rice & is way too salty! So This time I tried the brown rice. It was undercooked almost chipped my tooth. Also chicken VERY burnt. My bowl tastes like the bottom of a charcoal grill.
  • NN
    Nick
    Nov 6, 2025
    4.0
    Clean and well-kept Chipotle with friendly employees. Convenient location and plenty of parking — great for a quick, hassle-free meal.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Cape Cod Hyannis serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

What are the operating hours of Chipotle Mexican Grill in Hyannis?

The restaurant is open Monday to Saturday from 10:45 AM to 11:00 PM, and Sunday from 10:45 AM to 9:00 PM.