Chipotle Mexican Grill

2.9
563 reviews
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Business Details

793 Iyannough Rd, Hyannis, MA
02601, United States
(508) 815-3290
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Cape Cod Hyannis is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
793 Iyannough Rd, Hyannis, MA
02601, United States

Hours

Reviews

2.9
563 reviews
5 stars
168
4 stars
91
3 stars
42
2 stars
36
1 star
226

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the dirty conditions of the restaurant, including filthy tables, overflowing trash, and unclean food prep areas.

Service Quality

Customers frequently reported poor service, including long wait times, unhelpful staff, and rude interactions.

Food Quality

There were numerous complaints about the food quality, including undercooked rice, burnt meat, and inadequate portion sizes.

Staff Attitude

Several reviews mentioned that staff appeared overwhelmed, unmotivated, or unfriendly, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inadequate responses to their complaints.
  • MC
    Mishell Calle
    Nov 15, 2025
    5.0
    Todas las muchachas hispanas que trabajan aquí hacen de este lugar magnífico, en especial la chica que estuvo hoy en la noche, me tuvo mucha paciencia a pesar que le confundía porque teníamos cuatro pedidos, espero que les paguen lo que merecen!!!
  • TB
    Tia Bell
    Nov 12, 2025
    1.0
    Absolutely disgusting ! Last 3x I got a bowl with white rice & is way too salty! So This time I tried the brown rice. It was undercooked almost chipped my tooth. Also chicken VERY burnt. My bowl tastes like the bottom of a charcoal grill.
  • NN
    Nick
    Nov 6, 2025
    4.0
    Clean and well-kept Chipotle with friendly employees. Convenient location and plenty of parking — great for a quick, hassle-free meal.
  • BB
    Bee Bee
    Oct 29, 2025
    3.0
    Big portions and kind employees, my only feedback is careful when deboning the chicken; my chicken burrito had at least 5 bones in them!
  • EB
    Ethen Bearse
    Oct 23, 2025
    1.0
    Usually this chipotle is, okay. I went in tonight to get a burrito on my way home. Initially they gave me very little rice and i asked for more, then they gave me about 2.5 oz of barbacoa which was pathetically small (trust me i know small). Then when i asked for more because that portion wasn't adequate they told me no and i could get double or just to be okay with that. I walked out.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Cape Cod Hyannis serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

What are the operating hours of Chipotle Mexican Grill in Hyannis?

The restaurant is open Monday to Saturday from 10:45 AM to 11:00 PM, and Sunday from 10:45 AM to 9:00 PM.