Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.7
(302 reviews)

Business Details

78 W Main St, Hopkinton, MA
01748, United States
(508) 497-6373
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hopkinton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
78 W Main St, Hopkinton, MA
01748, United States

Hours

Reviews

3.7
302 reviews
5 stars
140
4 stars
53
3 stars
32
2 stars
20
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and mistakes with orders, including incorrect items and poor communication from staff.

Staff Attitude

Many reviews highlighted unfriendly and rude behavior from employees, contributing to a negative customer experience.

Cleanliness

While some customers noted the location's cleanliness, others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Numerous customers expressed frustration over incorrect orders, including missing items and wrong drink preparations.

Positive Staff Recognition

A few customers praised specific staff members for their excellent service, indicating that there are capable employees despite overall negative feedback.
  • JF
    Jeanne Friswell
    Feb 22, 2026
    5.0
    Dunkin Donuts w.Main Hopkinton Sunday morning so busy but two young fast and friendly staff.
  • EF
    Edward Farrell
    Jan 20, 2026
    2.0
    Always very slow
  • CD
    Creamiii Donuts
    Jan 7, 2026
    2.0
    I always come to this dunkin, and every single time when I order online they always forget something or somethings out of stock. This time I had a big order which granted could be prone to mess ups and they forgot one of my bagels. I asked for another one and they gave it to me except it was rock solid and did not have any cream cheese in it when I clearly payed extra. When I got cream cheese there was barley any on it. Was dissapointed. Only giving 2 stars for the best worker there Leticia, shes very nice and gets my orders right and perfect. I was so disspointed in my bagel I couldnt even chew it. And its hard to communicate with that especially when my orders wrong most of the time please get better at your services!! I have a picture if the dunkin team wants to see.
  • CP
    Chad Parker
    Dec 30, 2025
    1.0
    The ONLY Dunkin that wants to fight me over getting my coffee refill in my own damn cup. Talking about, we don't do refills.... then why does EVERY other Dunkins do it?
  • __
    _
    Dec 22, 2025
    1.0
    Lady was sweeping while we were eating...such a rude thing to do kicking up dust next to our table. It seems the current staff have changed, lack of customer respect has occurred. 0/5 stars

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' at 78 W Main St, Hopkinton, MA?

Dunkin' in Hopkinton is open daily from 4:30 AM to 8:00 PM.

Does Dunkin' in Hopkinton offer delivery services?

Yes, Dunkin' offers delivery services every day from 5:30 AM to 7:00 PM.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: