Located at 455 South Street, Holyoke, MA 01040, our restaurant offers a wide array of authentic Chinese and Japanese Food, such as Hunan Triple Delight, General Tso's Chicken, Beef w. Broccoli, Gyoza, Pad Thai Shrimp, Chicken Teriyaki Bento Box. Try our delicious food and service today. Come in for a Chinese Lunch Special or during evenings for a delicious Chinese and Japanese style dinner. You can also order your favorite Chinese and Japanese food for take out.
We ordered three plates of food, one of them was wrong. We called and were told to bring the plate back to exchange it for the correct one. After driving back the staff inspected the returned plate and took it back into the kitchen.
To make it worse we were charged an extra $6 for the corrected order.
Watching our previously served food go back into the kitchen raised serious hygiene concerns.
A simple suggestion: if your restaurant makes a mistake, take accountability. Don’t charge customers to fix it, and definitely don’t bring returned food back into the kitchen.
Very disappointing experience.
TG
The 49ers Guru
Mar 9, 2026
5.0
I wanted to try a new Asian food restaurant and I came across Hibiscus I have to say the food was great. I have a few local places I been going for years but I have seen the decline on food quality and the price up. Hibiscus is very reasonable in price and the food all around was delicious. Definitely will be my new spot moving forward.
MM
Melissa Martin
Mar 2, 2026
1.0
This is their sushi. NEEEEVERRRR order sushi from here, as you can see they give you a literal SLIVER or fish and the rest is rice. This isn’t sushi this is rice. Never going back here.
SV
Sidney Valentin
Feb 10, 2026
5.0
Ive ordered from here multiple times. Great good. Great prices. Keep doing what you're doing!
DH
Damian Hernandez
Jan 26, 2026
5.0
Great people here, they work hard and give you some great food for a cheap price. Love it
Hibiscus offers authentic Chinese and Japanese food, including dishes like Hunan Triple Delight, General Tso's Chicken, Beef with Broccoli, Gyoza, Pad Thai Shrimp, and Chicken Teriyaki Bento Box.
Where is Hibiscus located?
Hibiscus is located at 455 South Street, Holyoke, MA 01040, USA.
What are the operating hours of Hibiscus?
Hibiscus is open daily from 11:00 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Can I order takeout from Hibiscus?
Yes, you can order your favorite Chinese and Japanese food for takeout at Hibiscus.
What payment methods are accepted at Hibiscus?
Hibiscus accepts CASH, VISA, MasterCard, Apple Pay, Android Pay, and Samsung Pay.
How can I contact Hibiscus for reservations or inquiries?
You can contact Hibiscus at +1 413-532-7700 or email yanganny@yahoo.com.
Does Hibiscus have an online menu or website?
Yes, Hibiscus has a website at https://hibiscusma.com/ where you can view their menu and find more information.
Are there other Chinese restaurants near Hibiscus?
Yes, Golden China Restaurant is nearby and also offers Chinese cuisine, giving customers more dining options in the area.
What beauty and spa services are close to Hibiscus?
Nearby beauty and spa options include Hair Place, Beyond The Mirror, Salon413, Rainbow Nails, Aveda, Natural Styles Salon and Spa, and Tranquility Massage Therapy, ideal for customers looking to relax before or after dining.
What other dining options can I find near Hibiscus?
Close to Hibiscus, you can find Melo Deli Grocery, Taino Restaurant (Latin American cuisine), and Tnt Pizza Sports Bar & Grill for varied dining experiences.
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