Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
672 reviews
5 stars
376
4 stars
164
3 stars
66
2 stars
25
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rude behavior from management and certain staff members.
Product Quality
Concerns about expired or low-quality products, particularly in the meat and deli sections, with some customers expressing dissatisfaction with the freshness of items.
Store Cleanliness
Generally positive feedback on store cleanliness, with many customers noting a clean shopping environment.
Variety and Stock
Customers appreciated the variety of products available, though some noted issues with stock levels and availability of sale items.
Management Issues
Negative feedback regarding management practices, particularly related to employee treatment and customer service policies.
- KBKeisha BurgosNov 9, 20254.0They don't always have what I'm looking for in the Goya/International sections... But they do have a variety of food items you can use to replace certain ingredients for cooking meals at home. Besides the robot "Marty" popping up to scare me once in awhile their customer service is great when I'm in need of guidance! I love the Pistachio ice cream they have! đź’š
- JJJulio Rivera JrNov 9, 20255.0Jacob had such great customer service!! He needs a raise, and to get Promoted!
- KHKEN HOLDENNov 7, 20255.0Best service
- JOJeff OconnorSep 24, 20251.0I am a regular customer at the Stop & Shop in Holyoke mass on Northampton Street. I am a DoorDash so I do shopping at the store. I had a bad experience with the night manager and one of the staff members they would not get me my broccoli and it was only 10 of 9 PM. I have a TBI traumatic brain injury so I get very nervous and upset and I started to get upset and the manager just started making fun of me and she wouldn’t get me to broccoli and she was very rude. I have to say this, but the staff there they are so lazy they would not help me get me my broccoli for my customer. I have never been treated at that store with such disrespect and she knows what I mean that night manager and also the gentleman that got me the broccoli he finally got it but I asked him for help because I couldn’t find the items in the store as a Doordash you’re able to ask the staff for helpthey would not help me very rude staff at night not all the staff just that night manager and the gentleman I have their names, but I don’t have them with me right now
- DDDavidSep 5, 20251.0I was in this store at 215pm on 9/5/25 and picked up an 8 piece fried chicken and quickly realized there were only 7 pieces in the container. When I brought it to the young kids attention in the department, he just said "yea, we ran out, but it's still the same price". I said "wow really"?? So you advertise 8 pieces for 7.99 but only sell 7 pieces in the container?? What was worse was the apathetic attitude of the young kid!!!! His 'I dont care' attitude was what put me over the top. False advertising is what this is called!!!!
Frequently Asked Questions About Stop & Shop
What are the operating hours for Stop & Shop in Holyoke, MA?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services as part of their pickup and delivery options.
Where is Stop & Shop located in Holyoke?
Stop & Shop is located at 2265 Northampton Street, Holyoke, MA 01040, USA.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program where customers earn personalized offers and points redeemable for gas or groceries.
What additional services can I find at Stop & Shop Holyoke?
Services include RedBox, UPromise, A+ Bonus Bucks, Western Union, Order It!, Coinstar, and Citizen's Bank services.
How does Stop & Shop support the community?
Stop & Shop fights hunger through programs like the School Food Pantry Program ensuring no student goes to school hungry.
Are there any ATMs near Stop & Shop Holyoke?
Yes, there is a Coinstar Kiosk Bitcoin ATM and Coinme services nearby for financial and currency exchange needs.
What banking services are available near Stop & Shop?
Customers can visit Citizens Bank Supermarket Branch located nearby for banking services.
Are there dining options near Stop & Shop in Holyoke?
Yes, nearby dining options include Subway, KFC, Papa John's Pizza, and Bamboo House for various cuisines.
What website can I visit for more information about Stop & Shop Holyoke?
More information is available at https://stores.stopandshop.com/ma/holyoke/2265-northampton-street.