Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
677 reviews
5 stars
379
4 stars
165
3 stars
66
2 stars
25
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported rude behavior from certain staff members.
Product Availability
Customers noted inconsistent stock levels, particularly in the deli and international sections, with some items frequently unavailable.
Cleanliness
The store is generally reported as clean, with some customers appreciating the cleanliness of the bathrooms and shopping areas.
Pricing
Prices are perceived as high by some customers, though others noted good sales and reasonable prices on certain items.
Management Issues
Concerns were raised about management behavior, with reports of poor treatment of employees and customers, particularly from a new manager.
- JMJude MillerDec 1, 20255.0This is our go-to store. Its local, simple, prices are reasonable and with lots of sales. It has a bakery, a deli, and a small seafood selection. It gives me Big Y vibes, but smaller.
- MCMichael ChandlerNov 27, 20255.0Picked up bread
- WBWavy BlacaricanNov 23, 20251.0I was on a instacart order and had to cut cheese cut thin from the deli as I got to the deli at 7:40pm I asked the young lady who was working cleaning the machine if she was still cutting and she replied NO with a attitude and the older Puerto Rican gentleman that was working said that he would clean the machine and cut the cheese for me the girl instantly got upset and looked at him frustrated so as the other guy is cutting the cheese behind young lady sprays the machine next to the cheese he was cutting and you can tell she did it intentional because she only did it once very rude young lady if you having a bad day shouldn’t take it out on customers thank you to the older gentleman for saving the day and I don’t get why if deli closes at 9pm they are shutting down at 7:40pm no good bad customer service
- KBKeisha BurgosNov 9, 20254.0They don't always have what I'm looking for in the Goya/International sections... But they do have a variety of food items you can use to replace certain ingredients for cooking meals at home. Besides the robot "Marty" popping up to scare me once in awhile their customer service is great when I'm in need of guidance! I love the Pistachio ice cream they have! 💚
- JJJulio Rivera JrNov 9, 20255.0Jacob had such great customer service!! He needs a raise, and to get Promoted!
Frequently Asked Questions About Stop & Shop
What are the operating hours for Stop & Shop in Holyoke, MA?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services as part of their pickup and delivery options.
Where is Stop & Shop located in Holyoke?
Stop & Shop is located at 2265 Northampton Street, Holyoke, MA 01040, USA.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program where customers earn personalized offers and points redeemable for gas or groceries.
What additional services can I find at Stop & Shop Holyoke?
Services include RedBox, UPromise, A+ Bonus Bucks, Western Union, Order It!, Coinstar, and Citizen's Bank services.
How does Stop & Shop support the community?
Stop & Shop fights hunger through programs like the School Food Pantry Program ensuring no student goes to school hungry.
Are there any ATMs near Stop & Shop Holyoke?
Yes, there is a Coinstar Kiosk Bitcoin ATM and Coinme services nearby for financial and currency exchange needs.
What banking services are available near Stop & Shop?
Customers can visit Citizens Bank Supermarket Branch located nearby for banking services.
Are there dining options near Stop & Shop in Holyoke?
Yes, nearby dining options include Subway, KFC, Papa John's Pizza, and Bamboo House for various cuisines.
What website can I visit for more information about Stop & Shop Holyoke?
More information is available at https://stores.stopandshop.com/ma/holyoke/2265-northampton-street.