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McDonald's

3.5
(1057 reviews)

Business Details

233 Whiting Farms Road, Holyoke, MA
01040, United States
(413) 322-7092
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
233 Whiting Farms Road, Holyoke, MA
01040, United States

Hours

Reviews

3.5
1,057 reviews
5 stars
386
4 stars
221
3 stars
152
2 stars
93
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and restrooms, with dirty tables and overflowing garbage.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, cold food, and overall poor quality.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others noted rudeness and unprofessional behavior.
  • JC
    Jess Cruz
    Feb 3, 2026
    5.0
    We always get great service and fresh food. They are extremely friendly every time we go.
  • NP
    Neal Patel
    Feb 2, 2026
    1.0
    got the new hot and honey sandwich via the app. what i got was a bun with a rubbery chicken patty and some hot honey sauce. no lettuce, no jalapeño crisps, no mayo... i ordered one food item and they got it wrong. it was not busy and they had plenty of staff.
  • JK
    james kelley
    Jan 31, 2026
    4.0
    Okay
  • BT
    Beth Thompson
    Jan 13, 2026
    1.0
    I stopped in to use the restroom and when I was in the first stall, the light went out, just in my stall but it was Pitch Black in there. Please check your electrical connections in the ladies room. It was difficult to manage with no light. I would post photos but I dont see that option
  • DB
    Dreamy Bubbles
    Dec 25, 2025
    1.0
    Been here since about 8:35am & still waiting on my order. It’s not hard to read an order, make it & go & it wasn’t even busy. Just a lady keep saying it will be out in a minute

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 233 Whiting Farms Road in Holyoke, MA?

McDonald's at 233 Whiting Farms Road, Holyoke, MA is open from 5:00 AM to 11:00 PM Monday through Sunday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's location at 233 Whiting Farms Road has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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