Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,047 reviews
5 stars
384
4 stars
221
3 stars
152
2 stars
92
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold or incorrect items, and issues with portion sizes.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.
Staff Attitude
Several reviews highlighted unprofessional behavior among staff, including personal conversations and lack of attention to customers.
Drive-Thru Experience
The drive-thru service was often slow, with long wait times and issues with order accuracy.
- GSGia Shedd2 days ago1.0At 3:00 pm on a Saturday, every table was dirty, the garbages in the bathroom were overflowing. The food took 12 minutes to be ready. Two people seem to be working. Hire more staff!!!
- JMJohn Miller2 days ago1.0No paper in the bathrooms. Like no tp, no paper towels. Service is slow and the workers are kinda rude. Got to witness a Karen going off about the bad service, though, so it was at least entertaining.
- JMJude MillerNov 5, 20252.0We were wanting to grab food for our family real fast, but little did we know we will be there for almost an hour. We went through drive-thru and they say they are out of meat and other things. Then they make us pull over to the side and park. Around 30 minutes pass and when we got our food, we got HALF of what we ordered. The employee wasnt the kindest, but neither was the food. We got burgers, which obviously include meat, and didnt get 2 drinks, fries, and a few condiments that we bought. It wasnt worth the wait, but the food was alright... after we warmed it up.
- TDTyler DesrochersNov 2, 20254.0Theres a young man at the 2nd window today. He seems very positive for how busy it is. I would be going insane personally and I work at a dispo. Give that kid a raise or mention. I didnt get his name. Dude was chill for how busy it was.
- YKYusuf KayaerOct 8, 20251.0Workers are rude and not careful. Sloppy work
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 233 Whiting Farms Road in Holyoke, MA?
McDonald's at 233 Whiting Farms Road, Holyoke, MA is open from 5:00 AM to 11:00 PM Monday through Sunday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's location at 233 Whiting Farms Road has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM until midnight except on Wednesday when delivery starts at 6:00 AM, and until 1:00 AM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's in Holyoke?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
Where can I find the full menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I use the McDonald's app to enhance my ordering experience?
You can download the McDonald's app on Apple or Android devices to order online, access mobile offers, and earn rewards.
What nearby places can I visit before or after dining at McDonald's at 233 Whiting Farms Road?
Nearby places include The Vitamin Shoppe for health products, Applebee's Grill + Bar for additional dining options, and Dunkin' for coffee and donuts—great for pairing with your McDonald's visit or grabbing a drink before or after your meal.
Are there any nearby gas stations or convenience stores around McDonald's Holyoke for quick stops?
Yes, nearby are Shell and Alltown gas stations, which also serve as convenience stores, perfect for fuel or quick shopping alongside your McDonald's visit.
Can I access postal or courier services near McDonald's at 233 Whiting Farms Road?
Yes, there are UPS Access Point locations nearby for shipping and courier services, convenient for dropping off packages when visiting McDonald's.