Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,053 reviews
5 stars
385
4 stars
221
3 stars
152
2 stars
93
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with cold or incorrect orders, and issues with missing items.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and restrooms, with dirty tables and overflowing garbage.
Staff Attitude
There were numerous complaints about rude or unprofessional staff behavior, with some customers feeling ignored or disrespected.
Positive Experiences
Despite the negative feedback, a few customers praised specific staff members for their friendliness and noted that some visits were satisfactory.
- DBDreamy BubblesDec 25, 20251.0Been here since about 8:35am & still waiting on my order. It’s not hard to read an order, make it & go & it wasn’t even busy. Just a lady keep saying it will be out in a minute
- SKSimon KordekDec 21, 20251.0Place sucks, food was shit, service is shit. Typical for the area.
- QRQuetari RuizNov 30, 20252.0Several times I've come to this location and was made to wait 25+ mins for drive-thru or curbside. The two stars I did give were simply for the staff running out with the orders. Friendly and apologetic for the kitchen's incompetence.
- GSGia SheddNov 22, 20251.0At 3:00 pm on a Saturday, every table was dirty, the garbages in the bathroom were overflowing. The food took 12 minutes to be ready. Two people seem to be working. Hire more staff!!!
- JMJohn MillerNov 22, 20251.0No paper in the bathrooms. Like no tp, no paper towels. Service is slow and the workers are kinda rude. Got to witness a Karen going off about the bad service, though, so it was at least entertaining.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 233 Whiting Farms Road in Holyoke, MA?
McDonald's at 233 Whiting Farms Road, Holyoke, MA is open from 5:00 AM to 11:00 PM Monday through Sunday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's location at 233 Whiting Farms Road has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM until midnight except on Wednesday when delivery starts at 6:00 AM, and until 1:00 AM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's in Holyoke?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
Where can I find the full menu for this McDonald's?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I use the McDonald's app to enhance my ordering experience?
You can download the McDonald's app on Apple or Android devices to order online, access mobile offers, and earn rewards.
What nearby places can I visit before or after dining at McDonald's at 233 Whiting Farms Road?
Nearby places include The Vitamin Shoppe for health products, Applebee's Grill + Bar for additional dining options, and Dunkin' for coffee and donuts—great for pairing with your McDonald's visit or grabbing a drink before or after your meal.
Are there any nearby gas stations or convenience stores around McDonald's Holyoke for quick stops?
Yes, nearby are Shell and Alltown gas stations, which also serve as convenience stores, perfect for fuel or quick shopping alongside your McDonald's visit.
Can I access postal or courier services near McDonald's at 233 Whiting Farms Road?
Yes, there are UPS Access Point locations nearby for shipping and courier services, convenient for dropping off packages when visiting McDonald's.