Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,652 reviews
5 stars
630
4 stars
263
3 stars
301
2 stars
143
1 star
315
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, and overall cleanliness of the restaurant.
Food Quality
While some customers enjoyed the food, many noted issues with cold or improperly cooked items.
Staff Performance
Customer experiences with staff varied, with some praising friendly employees while others reported rudeness and poor service.
Safety and Environment
Several reviews mentioned discomfort due to panhandlers and a perceived unsafe environment around the location.
- DBDouglas B2 days ago1.0Probably the worst McDonald's in Holyoke, no doubt.
- SMShane McDermott5 days ago1.0As an uber driver I just got disrespected for picking up an order… this McDonalds makes you wait outside in freezing cold weather. It’s currently 28 degrees outside. They have a system where you ring a machine for them to hand you your order. I rang it no answer, so I decided to ring it again. The lady proceeded to yell at me for ringing the doorbell machine. All while standing in 28 degree weather.
- JHJennifer HerreraNov 9, 20251.0The only McDonald’s around the consistently tells you to pull up while they make your food. Always waiting at least 5 mins for food. While waiting you have to deal with drug addicts knocking on your window asking for money and yelling at you when you don’t have anything.
- AAAlexanderNov 8, 20255.0First time to this McDonald's overall good was told to drive to the parking lot to wait for the food but when kitchen is behind it's understandable.
- CFConor FlynnNov 7, 20251.0Super rude, what can you expect from a place like this though?
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Holyoke, MA?
McDonald's in Holyoke, MA is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I use the drive-thru at McDonald's Holyoke at any time?
Yes, the drive-thru at McDonald's Holyoke is open 24/7, same as the restaurant hours.
What payment options are accepted at McDonald's Holyoke?
McDonald's Holyoke accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food from McDonald's Holyoke online?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What services does McDonald's Holyoke provide?
McDonald's Holyoke offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What is the address and contact number for McDonald's Holyoke?
McDonald's Holyoke is located at 285 Maple St, Holyoke, MA 01040. The main phone number is +1 413-534-0228.
Are there any nearby places where I can continue my visit after eating at McDonald's Holyoke?
After dining at McDonald's Holyoke, you can visit nearby places like the War Memorial Building for public events or the Holyoke War Memorial monument.
What nearby stores are convenient for shopping when visiting McDonald's Holyoke?
Nearby shopping options include Appleton Mart for convenience and clothing, and Dream Decor Holyoke for home goods and furniture.
Are there any nearby beauty or personal care salons close to McDonald's Holyoke?
Yes, Kim Lee Nails and Hair Hunterz are nearby beauty salons offering nail and hair services close to McDonald's Holyoke.