Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, with many expressing frustration over the lack of attention from staff.
Cleanliness Concerns
Multiple reviews highlighted ongoing issues with cleanliness, particularly in the bathrooms and dining area, with some describing the conditions as unacceptable.
Customer Experience
Several customers noted poor customer service, including rude staff and unprofessional behavior, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, as well as missing items from orders.
Safety and Environment
Many reviews mentioned discomfort due to the presence of panhandlers and homeless individuals around the restaurant, impacting the overall atmosphere.