Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
854 reviews
5 stars
321
4 stars
184
3 stars
150
2 stars
65
1 star
134
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Numerous reviews highlighted long wait times in both the drive-thru and inside the restaurant, with some customers waiting over 30 minutes.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, undercooked, or stale items.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive.
Cleanliness
Several reviews noted issues with cleanliness, including dirty tables and unsanitary conditions.
- KKKylieDec 24, 20251.0They tried to play in my face and mess with my DoorDash order. I ordered some food near 10 pm and didn't get all my food but the sauces that came with it. Only half my order came. I got DoorDash credits because I got a refund, I want my food🤷🏻♀️and I got it! I placed another order with the credits and the same location got the order. They definitely gave me my order this time! If you don't wanna work, don't work. Don't mess with people's food because that's why they had to do my order twice. You don't wanna work Christmas Eve? Quit. You're not the only people working this holiday, don't take it out on other people. Take that up with your scheduling manager or get a better job🤷🏻♀️screenshots prove everything. It's always something with this specific one too.
- EVEsteban VelazquezDec 16, 20251.0My French fries were almost completely undercooked and basically ruined the meal. Very displeased with my experience at this location. For the money I’m paying do better and cook the food all the test before serving it to customers.
- JMJude MillerDec 1, 20254.0This is the type of fast food that you need to catch at a good time. Sometimes we get items we didn't order or we get exactly what we want and fresh. Overall, its McDonald's.
- JMjean p Vazquez MoralesNov 21, 20255.0Great service so far Best mc Donalds in Mass God Bless
- JTJames TorresSep 26, 20252.0It's frickin McDonald's
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2194 N Hampton St, Holyoke, MA?
McDonald's in Holyoke is open for dine-in from 5:00 AM to 11:00 PM every day.
Does McDonald's offer delivery services at this location?
Yes, McDonald's offers delivery from 5:00 AM to midnight most days, with slightly shorter hours on Wednesday (until 10:00 PM) and extended hours on Friday and Saturday until 1:00 AM.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 2194 N Hampton St features a drive-thru open from 5:00 AM until midnight on most days, extending to 1:00 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's through a mobile app?
Yes, you can order through the McDonald's mobile app available on the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's offer contactless and curbside pickup services?
Yes, McDonald's provides curbside pickup and no-contact delivery services along with same-day delivery.
Are there other fast food options near McDonald's at 2194 N Hampton St?
Yes, nearby fast food restaurants include Burger King, Taco Bell, D'Angelo Grilled Sandwiches, and Paramount Pizza Slices, providing customers with various dining choices around the area.
What shopping centers are close to this McDonald's location?
Holyoke Shopping Center and Kmart are located nearby, making it convenient to shop and grab a meal or snack.
Are there any pharmacies or convenience stores near McDonald's for quick errands?
Yes, CVS Pharmacy and multiple Kmart locations are near the McDonald's at 2194 N Hampton St, allowing easy access for pharmacy and convenience shopping.