Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
851 reviews
5 stars
321
4 stars
182
3 stars
150
2 stars
65
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Freshness
Many reviews mentioned that the food was often cold or not fresh, with several customers expressing disappointment in the quality.
Staffing Issues
Numerous comments indicated that the location is often understaffed, leading to slow service and mistakes in orders.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, noting that experiences can vary significantly.
- JMjean p Vazquez Morales3 days ago5.0Great service so far Best mc Donalds in Mass God Bless
- JTJames TorresSep 26, 20252.0It's frickin McDonald's
- TTtonydacosta413Sep 16, 20251.0Always cold, never fresh, THEY NEVER ONCE REMEMBER MY SAUCES AND NEVER ONCE MAKE MY PLAIN BURGERS PLAIN
- YYYellowyoshi_1673Aug 21, 20251.0Absolutely sucks and I mean it, there is this lady since I last visited 2 months back working by herself, there IS NO ONE! INSIDE OR OUT! She asks for your mobile number then ignores you after for 10 minuites straight. Such a disapointment. Never coming to this location again.
- MMMyles MinfieldJun 1, 20251.0IF YOU GO HERE CHECK YOUR FOOD BEFORE LEAVING! Where is the negative stars option? The server was friendly, but I initially received a plain McGriddle. I was so shocked that I couldn’t even take a picture. I went back and reordered a bacon, egg, and cheese McGriddle, only to drive off with this below-average sausage sandwich. It didn’t have any bacon, eggs, or cheese. Instead of going back and losing my temper, I decided to leave and give them away. This will be my last McDonald’s breakfast. I don’t want to keep wasting my money on the wrong order.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2194 N Hampton St, Holyoke, MA?
McDonald's in Holyoke is open for dine-in from 5:00 AM to 11:00 PM every day.
Does McDonald's offer delivery services at this location?
Yes, McDonald's offers delivery from 5:00 AM to midnight most days, with slightly shorter hours on Wednesday (until 10:00 PM) and extended hours on Friday and Saturday until 1:00 AM.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 2194 N Hampton St features a drive-thru open from 5:00 AM until midnight on most days, extending to 1:00 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's through a mobile app?
Yes, you can order through the McDonald's mobile app available on the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's offer contactless and curbside pickup services?
Yes, McDonald's provides curbside pickup and no-contact delivery services along with same-day delivery.
Are there other fast food options near McDonald's at 2194 N Hampton St?
Yes, nearby fast food restaurants include Burger King, Taco Bell, D'Angelo Grilled Sandwiches, and Paramount Pizza Slices, providing customers with various dining choices around the area.
What shopping centers are close to this McDonald's location?
Holyoke Shopping Center and Kmart are located nearby, making it convenient to shop and grab a meal or snack.
Are there any pharmacies or convenience stores near McDonald's for quick errands?
Yes, CVS Pharmacy and multiple Kmart locations are near the McDonald's at 2194 N Hampton St, allowing easy access for pharmacy and convenience shopping.