Business Details
About
Chinese RestaurantJapanese RestaurantRestaurant
Located at 455 South Street, Holyoke, MA 01040, our restaurant offers a wide array of authentic Chinese and Japanese Food, such as Hunan Triple Delight, General Tso's Chicken, Beef w. Broccoli, Gyoza, Pad Thai Shrimp, Chicken Teriyaki Bento Box. Try our delicious food and service today. Come in for a Chinese Lunch Special or during evenings for a delicious Chinese and Japanese style dinner. You can also order your favorite Chinese and Japanese food for take out.
Location
Hours
Reviews
3.9
219 reviews
5 stars
122
4 stars
36
3 stars
19
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the flavors while others reported dry, bland, or spoiled dishes.
Service Issues
Several customers experienced poor service, including wrong orders, rude delivery staff, and lack of responsiveness to complaints.
Cleanliness
The restaurant received praise for cleanliness, but some reviews mentioned unsanitary conditions and concerns about food safety.
Value for Money
Many customers appreciated the generous portions and reasonable prices, though some felt the quality did not justify the cost.
Sushi Quality
Sushi received negative feedback, with multiple customers describing it as low quality and not worth ordering.
- TNTheo NimsNov 16, 20251.0Ordered a chicken teriyaki bento, there was zero sauce on the chicken and they didn’t even bother including the California rolls. Chicken was way too salty.
- JKJennifer KolominOct 12, 20251.0I am horrified. We ordered takeout last night and we’re having dinner with three children & I bit a super sharp piece of hard plastic/ceramic/glass? Hard to tell but it’s definitely something that shattered in the kitchen and they didn’t even care to go the extra mile for safety to remake it. I’m SO GRATEFUL my children didn’t get it in their lo mein because they hardly chew and quite literally could’ve died. CRAZY.
- ARAnderson RiveraAug 26, 20252.0The food was not good. I haven’t ordered in months. But the rice was dry. Seemed old. The meat was flavorless and now I have diarrhea and have been throwing up.
- DLDavid LauzonJul 1, 20254.0The food came really well cooked nice and flavorful and nicely packaged as I ordered through DoorDash, however was still nice and hot when I got it the ribs are not really it for me, but everything else was very good
- MDMason dodJun 13, 20251.0The owners kid stole my Pokemon card Mega Charizard Y a few years ago and proceeded to lie to my face that he didn’t have it. He watched me cry about how mad my mom was going to be and told me “it’s ok I’m sure you’ll find it”. I heard from a friend that at school a year or 2 later, he was showing off the Pokemon card and bragging about how he stole it. I still don’t forgive him, he is a thief.
Frequently Asked Questions About Hibiscus
What types of cuisine does Hibiscus offer?
Hibiscus offers authentic Chinese and Japanese food, including dishes like Hunan Triple Delight, General Tso's Chicken, Beef with Broccoli, Gyoza, Pad Thai Shrimp, and Chicken Teriyaki Bento Box.
Where is Hibiscus located?
Hibiscus is located at 455 South Street, Holyoke, MA 01040, USA.
What are the operating hours of Hibiscus?
Hibiscus is open daily from 11:00 AM to 10:00 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Can I order takeout from Hibiscus?
Yes, you can order your favorite Chinese and Japanese food for takeout at Hibiscus.
What payment methods are accepted at Hibiscus?
Hibiscus accepts CASH, VISA, MasterCard, Apple Pay, Android Pay, and Samsung Pay.
How can I contact Hibiscus for reservations or inquiries?
You can contact Hibiscus at +1 413-532-7700 or email yanganny@yahoo.com.
Does Hibiscus have an online menu or website?
Yes, Hibiscus has a website at https://hibiscusma.com/ where you can view their menu and find more information.
Are there other Chinese restaurants near Hibiscus?
Yes, Golden China Restaurant is nearby and also offers Chinese cuisine, giving customers more dining options in the area.
What beauty and spa services are close to Hibiscus?
Nearby beauty and spa options include Hair Place, Beyond The Mirror, Salon413, Rainbow Nails, Aveda, Natural Styles Salon and Spa, and Tranquility Massage Therapy, ideal for customers looking to relax before or after dining.
What other dining options can I find near Hibiscus?
Close to Hibiscus, you can find Melo Deli Grocery, Taino Restaurant (Latin American cuisine), and Tnt Pizza Sports Bar & Grill for varied dining experiences.