Dunkin'

3.8
478 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Holyoke, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
330 Main St, Holyoke, MA
01040, United States

Hours

Reviews

3.8
478 reviews
5 stars
247
4 stars
58
3 stars
66
2 stars
26
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and order inaccuracies.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of untrained employees and inappropriate behavior.

Service Speed

Customers consistently noted slow service, both in-store and at the drive-thru, leading to frustration.

Mixed Experiences

While some customers praised individual staff members and enjoyed their food, the overall sentiment leaned towards dissatisfaction.
  • YR
    Yeiren Rodriguez
    5 days ago
    1.0
    They talking to each other and not takeing orders i was in the front of the line for 10 minutes and still didn’t get service
  • ER
    Eliane Roman
    Oct 7, 2025
    1.0
    Poor costumer service. Long waits and staff talking between them and love costumers waiting to order. They give you wrong orders. Lack of communications between employees. Rude to costumers. They will give some costumer free items
  • DE
    Dawn Ellithorpe
    Oct 6, 2025
    4.0
    As long as the guy with the longer hair doesn't take the order it's great.
  • DC
    Dayanira Cortes
    Oct 4, 2025
    1.0
    Place is garbage.. manager is always snotty and unprofessional when taking orders and of course the employees follow the ways of this ridiculous woman... Dunkin needs to do better!!
  • LT
    Lymaris Torres
    Aug 31, 2025
    5.0
    Empleados deben ser más amables.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 330 Main St, Holyoke, MA?

Dunkin' at 330 Main St, Holyoke, MA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.