Brand Certified
Dunkin'
3.8(485 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
330 Main St, Holyoke, MA
01040, United States
Certified by Dunkin' • Mar 01, 2026
(413) 420-2014
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Holyoke, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
485 reviews
5 stars
250
4 stars
58
3 stars
67
2 stars
27
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in-store and at the drive-thru, often exceeding 15 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Numerous customers described staff as rude or unprofessional, with complaints about poor customer service and lack of acknowledgment.
Management Issues
Feedback indicated problems with management, including unprofessional behavior and inadequate training of employees.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including food safety issues and general cleanliness of the location.
- MHMelissa HagueJan 23, 20262.0READ WHAT IS ON THE TICKET!
- ALAdam LaxtonJan 17, 20263.0If you are trying to be quick this is not the place for you. There are 2 or 3 workers who are great. Even when I order ahead I have waited 20 minutes or more. They won’t put mobile orders out for fear of them being stolen so sometimes they sit on the counter for 15 minutes while everyone walks right by. They seem to think that if they don’t look at you you don’t exist and if you ask for your order they will snap at you “there is only two of us” even though they’ve walked by it 20 times and it would take all of 5 seconds to hand you your order. It is sad because a few of the employees are great but the majority ruin it for them
- RKRena KyprillisDec 26, 20251.0That place needs to close something else needs to open with the traffic that place has I highly doubt that they're doing numbers but dunkin' donuts should with all the complaints from customers
- JHjazz heardDec 5, 20251.0I order through DoorDash at least 4-5 times out of the week and I have issues with my order everytime I started calling the store as soon as I place my order to make sure it’s done correctly and it still has issues When I do call usually they are angry and rude But I tell them with DoorDash I can’t just walk back in and ask for it to be remade or to give me my missing items and still everytime I have an issue I went as far as trying to get DoorDash to change the store location for me but they were unable too And after reading all these reviews the owner needs to do better because the employees need better training and a class on respect for customers
- YRYeiren RodriguezNov 19, 20251.0They talking to each other and not takeing orders i was in the front of the line for 10 minutes and still didn’t get service
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 330 Main St, Holyoke, MA?
Dunkin' at 330 Main St, Holyoke, MA is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some popular items on the menu at Dunkin' Holyoke?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, and tea, with over 50 varieties of donuts and premium beverages.
How can I order my Dunkin' favorites ahead of time for a quick pickup?
You can order ahead using the Dunkin' mobile app available on iOS and Android or via their online order link for a fast grab and go experience.
Are there any seasonal or special drinks currently available at Dunkin' Holyoke?
Yes, during the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What is the price range at Dunkin' in Holyoke, MA?
The price range at this Dunkin' location is considered to be economical, categorized as 'ONE'.
What are some nearby dining options to Dunkin' at 330 Main St?
Nearby dining options include Subway for sandwiches, Fiesta Cafe for Mexican cuisine, Muñaños 413 offering Latin American and Spanish dishes, and Ekko Kitchen.
Are there any nearby transit or convenience options that can help visitors reach Dunkin'?
Racing Mart Fuels and Racing Mart Fuel gas stations are located nearby, offering convenience for customers traveling by car to Dunkin'.
What nearby services are available close to Dunkin' for community or shipping needs?
Nearby services include UPS Access Point location for courier and shipping services and Community Education Project offering test preparation and community services.
Does Dunkin' Holyoke offer a drive-thru option for customers?
Yes, this Dunkin' location includes a drive-thru for convenient service.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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