Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Holyoke, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
627 reviews
5 stars
283
4 stars
127
3 stars
75
2 stars
31
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing components.
Staff Attitude
There were numerous complaints about unprofessional behavior from staff, including rudeness and lack of attention to customers.
Food Quality
Several customers noted that food items were often cold or poorly prepared, leading to dissatisfaction.
Mixed Experiences
While some customers praised the service and quality, many others had negative experiences, indicating inconsistency in performance.
- FBFlippin Good Home BuyersDec 27, 20252.0Very slow service. Bagel sandwiches were cold. Had to go back to counter for drinks never given to us.
- RNRamzi NakhlehDec 12, 20251.0People at the counter were just chatting with each other instead of even acknowledging anyone else. Don’t waste your time.
- MMMary McRaeNov 30, 20255.0Dunkin' Lakeville has the best staff EVER!😍
- DHDavid HowellNov 27, 20253.0Going to price themselves out of business new coffee shops popping up everywhere
- MHmilk & honeyOct 26, 20251.0This location cannot be serious. I live close so I frequent just this Dunkin - I've had at least 8 almost ENTIRE orders completely ridiculously WRONG in the span of 2 months. I'm talking dairy in nondairy coffee, which had real repercussions. Wrong meat, wrong cheese, no cheese, NO EGG??? At some point I had a sandwich that had 2 pieces of bacon. And nothing else. Guys....??? Coffees blatantly wrong, wrong size, wrong flavoring, a total of 4 donuts have been completely forgotten from orders. In the last 2 months, I've had maybe 3 correct orders. I'm done. Are you guys serious? I've worked at a Dunkin. It's bagels. You're putting cheese on a bagel and still getting it wrong. Get a grip. Finally a sign to stop ordering Dunkin forever. Save yourself and get a bag of bagels at Stop and Shop and don't stop here even if it's the last place available on earth.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Holyoke, MA?
Dunkin' is open every day from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery or curbside pickup services?
Yes, Dunkin' in Holyoke offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, lunch, and brunch.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What special drinks are featured on the holiday menu at this Dunkin'?
The holiday menu features new items like the Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What type of payment methods are accepted at this Dunkin'?
Dunkin' accepts debit and credit card payments.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
Which nearby places can I visit after grabbing a coffee at Dunkin' Holyoke?
After visiting Dunkin', you can check out nearby places like Nick's Nest for American fast food, 413 Family Fitness for a workout, or Walgreens for pharmacy and convenience needs.
Is there a nearby automotive service I can visit after Dunkin' for car care?
Yes, automotive services such as Meineke Car Care and Auto Sales Center Inc are located nearby for repairs and oil changes.
Are there financial services close to Dunkin' Holyoke for any banking or advising needs?
Yes, nearby financial services include Edward Jones, The Wealth Transition Collective, TWTC, and Westfield Bank, providing options for financial advising and banking.