Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Holyoke, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
622 reviews
5 stars
281
4 stars
127
3 stars
73
2 stars
30
1 star
111
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.
Service Speed
Customers experienced long wait times both in-store and at the drive-thru, with some noting it took over 20 minutes for simple orders.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and efficient while others were rude and dismissive.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Food Quality
Customers expressed dissatisfaction with the quality of food and drinks, often receiving items that were cold or poorly prepared.
- MHmilk & honeyOct 26, 20251.0This location cannot be serious. I live close so I frequent just this Dunkin - I've had at least 8 almost ENTIRE orders completely ridiculously WRONG in the span of 2 months. I'm talking dairy in nondairy coffee, which had real repercussions. Wrong meat, wrong cheese, no cheese, NO EGG??? At some point I had a sandwich that had 2 pieces of bacon. And nothing else. Guys....??? Coffees blatantly wrong, wrong size, wrong flavoring, a total of 4 donuts have been completely forgotten from orders. In the last 2 months, I've had maybe 3 correct orders. I'm done. Are you guys serious? I've worked at a Dunkin. It's bagels. You're putting cheese on a bagel and still getting it wrong. Get a grip. Finally a sign to stop ordering Dunkin forever. Save yourself and get a bag of bagels at Stop and Shop and don't stop here even if it's the last place available on earth.
- NFNicole FitzpatrickOct 15, 20253.0Sandwich was small but it was pretty good.
- AAAlexisOct 8, 20255.0Perfect #1
- CHChris HawrylowAug 5, 20254.0Great most of the time. Fix your soggy hashbrowns and you will get 5 stars from me.
- JLJose LopezAug 3, 20251.0Drive through used to be kne of the best around about 8 months ago now it's one of the worst moves slower than a snail I go out of my way not to come to this one
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Holyoke, MA?
Dunkin' is open every day from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery or curbside pickup services?
Yes, Dunkin' in Holyoke offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, lunch, and brunch.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What special drinks are featured on the holiday menu at this Dunkin'?
The holiday menu features new items like the Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What type of payment methods are accepted at this Dunkin'?
Dunkin' accepts debit and credit card payments.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
Which nearby places can I visit after grabbing a coffee at Dunkin' Holyoke?
After visiting Dunkin', you can check out nearby places like Nick's Nest for American fast food, 413 Family Fitness for a workout, or Walgreens for pharmacy and convenience needs.
Is there a nearby automotive service I can visit after Dunkin' for car care?
Yes, automotive services such as Meineke Car Care and Auto Sales Center Inc are located nearby for repairs and oil changes.
Are there financial services close to Dunkin' Holyoke for any banking or advising needs?
Yes, nearby financial services include Edward Jones, The Wealth Transition Collective, TWTC, and Westfield Bank, providing options for financial advising and banking.