Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Holyoke, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
228 reviews
5 stars
85
4 stars
29
3 stars
24
2 stars
21
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and inside the store, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers stating that their orders were wrong or incomplete on multiple occasions.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, contributing to a negative customer experience.
Food Quality
Several customers complained about the quality of food, mentioning burnt items and poorly prepared orders.
Management Issues
Reviews pointed to poor management practices, including understaffing and a lack of organization, which negatively impacted service quality.
- SJstephanie jorgeDec 28, 20251.0Ordered a hot chocolate and received a cup of boiling water. No chocolate whatsoever. Didn’t notice immediately because it was too hot to the touch to even hold let alone drink. Waste of money. I could’ve burned myself thankfully my child wasn’t the one that ordered it.
- RERon EddyNov 28, 20253.0More like a fast food environment with its usual inconsistencies
- KWKyanna WilsonNov 12, 20251.0It’s 5:30 they close at 8 I went to get lunch I sat for 8mins to order with only 1 car ahead of me 0 customers inside just for them to say the sandwich station in closed. I wouldn’t have even left a comment if this was the first time they messed up. I came with 30mins left for me to go 2 mins down the street and was still late due to how slow and unorganized this place is with the order still completely wrong. Absolutely bs
- APAdriana PingreeJul 18, 20251.0Food was normal but took forever to make because manager thought while we were ordering it was time to yell at the worker on jobs they have to do after they take our order, and after the order was placed the manager was discussing problems with staff about drama, and our order alone took 15 minutes (it’s was a bacon egg and cheese)
- MSMichael SullivanOct 7, 20211.0Slowest ever
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Holyoke, MA?
Dunkin' in Holyoke, MA is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery service?
No, this Dunkin' location does not offer delivery service; however, curbside pickup is available.
Can I order ahead using a mobile app at Dunkin' Holyoke?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices for a fast grab and go experience.
What special drinks are available during the holiday season at this Dunkin' location?
The holiday menu includes the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What food and beverages are served at Dunkin' in Holyoke?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, and a variety of other breakfast, lunch, and brunch options, including vegetarian choices.
Does Dunkin' in Holyoke have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for your convenience.
What payment methods are accepted at Dunkin' Holyoke?
Dunkin' accepts both debit and credit card payments.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at Dunkin' Holyoke.
Which nearby restaurants can I visit before or after my Dunkin' visit?
Nearby restaurants include Applebee's Grill + Bar, Friendly's, McDonald's, Chipotle Mexican Grill, and Cracker Barrel Old Country Store, providing various dining options.
Are there convenient gas stations or stores near Dunkin' Holyoke for refueling or quick shopping?
Yes, nearby options include Shell gas station, Alltown gas station and convenience store, and CVS Pharmacy for quick shopping needs.
What nearby services might help me while visiting Dunkin' Holyoke?
There are UPS Access Point locations nearby for shipping needs, The Vitamin Shoppe for health supplements, and Fairfield Inn and Suites for lodging accommodations.