Business Details
About
Mexican Restaurant
Chipotle Holyoke I91 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
736 reviews
5 stars
389
4 stars
162
3 stars
67
2 stars
37
1 star
81
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported that the restaurant was dirty, with unclean tables, overflowing trash, and unsanitary conditions.
Customer Service
Feedback varied widely, with some praising friendly staff while others reported rude and unhelpful service.
Food Quality
Many customers expressed disappointment with portion sizes and food quality, citing small servings and missing items in their orders.
Management Issues
Several reviews indicated poor management and organization, leading to long wait times and staff confusion.
Inconsistency
Customers noted that experiences at this location were hit or miss, with some visits being satisfactory while others were disappointing.
- ASava schmittNov 9, 20255.0The staff are very great and accommodating:)
- SSSissy SampsonNov 6, 20253.0The food was good
- CRChristian RurangwaNov 4, 20253.0Food is good but service is mid
- VVVNov 3, 20255.0Whenever I'm reeeealllly craving a bowl, I always come to the Holyoke location. The rice is always cooked and mixed correctly. I never have to worry if rice won't cover the bottom of my bowl. Sometimes it can be a little busy but the staff does a great job keeping things moving. Overall, it's worth the 40 minute drive for me to have food that hits the spot.
- ESEverything SparklesOct 3, 20251.0I’m very disappointed with my recent Chipotle order. I ordered to-go and when I opened the bag, the food was spilled everywhere and the packaging was a mess. On top of that, half my order was missing, and to make things worse, I actually found hair in my food. Completely unacceptable. I expect much better quality and care when ordering from a place like Chipotle. Definitely not ordering from this location again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Holyoke I91 specialize in?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill Holyoke I91?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Holyoke I91 offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle Mexican Grill in Holyoke?
You can order online through the Chipotle app or by visiting their online ordering website at https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Holyoke?
Chipotle is located at 235 Whiting Farms Rd, Hampden, Holyoke, MA 01040, USA.
Does Chipotle Mexican Grill in Holyoke cater for events?
Yes, they offer catering and catering delivery services.
What nearby restaurants can I visit before or after eating at Chipotle?
Nearby dining options include Friendly’s for American cuisine, Cracker Barrel Old Country Store for breakfast and brunch, Applebee’s Grill + Bar for pub fare, McDonald’s for fast food, and Red Robin Gourmet Burgers if you want gourmet burgers.
Are there convenient places nearby where I can get coffee or snacks around Chipotle?
Yes, Dunkin’ is nearby offering donuts, coffee, and smoothies, and Alltown convenience stores are also close for quick snacks and essentials.
What nearby hotels can guests stay at when visiting Chipotle in Holyoke?
Guests can stay at Fairfield Inn & Suites by Marriott Springfield Holyoke or Fairfield by Marriott Inn & Suites Springfield Holyoke, both located near Chipotle.
Does Chipotle Mexican Grill support any special dietary or ethical food considerations?
Yes, Chipotle follows 'Food with Integrity' principles by using responsibly sourced ingredients, cooking with classic culinary techniques, and avoiding artificial colors, flavors, or preservatives.