Dunkin'

Reviews

• HA

  Herb Auncez

  4 days ago
  1.0
  Normally a great Dunkin but whoever is the manager now is greatly incompetent. Sat in line at the intercom for 25 minutes and rightfully assumed equipment was broken after saying hello a number of times, so pulled up to the window to be met with attitude from a shift manager that needed to be explained how to do their job from her employees. Needless to say I wasn’t able to get any order because my order “wasn’t taken at the intercom machine” that I sat at and I “had to go around again through the line to order at the intercom” as explained from the same incompetent staff. There’s plenty of Dunkin’s in the area and this management here is garbage. That’s being nice.
• AD

  Ariel Donlin

  Apr 12, 2026
  2.0
  slowest dunkin i’ve ever seen, without fail a 15 min wait
• AR

  Alex Rodriguez

  Mar 29, 2026
  5.0
  Northampton Street Dunkin donuts. It's the best place. Fast paced. People are good. Service is good. Thank you so much!
• KD

  Kelly and Mike D'Andrade

  Feb 22, 2026
  1.0
  Stopped by at 8:30am on a Sunday. Drive thru was busy; about 8 cars moving slow. Decided to walk in to order and use facilities. Stood at counter over 5 minutes. No one acknowledged us standing there. No one made eye contact. No one even attempted to get our order. I understand that it was Sunday and that they were busy in the Drive-Thru. However, to run an efficient business, you should at least have one person attending people walking in at the counter. We walked out and went to McDonald's for coffee and breakfast sandwiches. Great service at McD's.
• AL

  aaron landrie

  Feb 22, 2026
  1.0
  I’ve been here four times. The counters are always a mess. I’ve waited for my order when it’s literally sitting behind the counter. The food is always burnt and the last time, and this is the last time I come here. The service was absolutely horrendous. The employees cannot communicate with one another and they ignore the customers. I asked three times about my order being complete, the first person told me to “hold up” the second one was decent enough to ask one of the others but did not acknowledge me, and the third person literally ignored me as she is playing around with boxes and food bags before she slowly looked at my stuff and then took the pink tag, grabbed a sticker, and stuck it to the coffee, then called it out as if I hadn’t literally asked her about it a minute prior to. It had been sitting there, completed for 5 minutes while the employees argued about whether a customer is allowed to have whip cream on her coffee. There are sugar packets all over the counters, right above the ice and the ice is left wide open. It’s a disgusting mess in there.

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