Dunkin'

3.9
240 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Holden, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5 Shrewsbury St, Holden, MA
01520, United States

Hours

Reviews

3.9
240 reviews
5 stars
115
4 stars
58
3 stars
24
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and incorrect orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, particularly with special requests not being fulfilled.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the customer experience.

Drive-Thru Experience

The drive-thru service is often described as slow and chaotic, with complaints about long wait times and poor management of the line.

Product Quality

While some customers enjoyed the coffee and food, others reported issues with temperature and freshness, indicating variability in product quality.
  • SC
    Sean Chauvin
    Oct 24, 2025
    5.0
    The only place I ever go for an oil change
  • SS
    Steven
    Oct 2, 2025
    5.0
    The atmosphere at this DD location is clean, vibrant, friendly and modern. In addition, the customer service is great. Stop but this DD if passing along the way I'm sure you won't be disappointed.
  • BM
    Brian McKeon
    Sep 8, 2025
    5.0
    Always good food and good service.
  • NT
    Nicholas Tuttle
    Jul 27, 2025
    5.0
    Amazing staff, very friendly and helpful.

Frequently Asked Questions About Dunkin'

What are the main offerings at this Dunkin' location in Holden, MA?

This Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and a variety of premium beverages including new seasonal drinks like Cookie Butter Cloud Latte and Berry Sangria Refresher.

What are the opening hours of Dunkin' at 5 Shrewsbury St, Holden, MA?

The store is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 6:00 PM.