There is nothing I find more disturbing and disgusting more than finding hair in my food. I had ordered their patty and the goat legumes.
1- There was what looked like a piece of fluff from either a shirt or sweater inside the patty and It was a long pull. YUCK!
2- In the meat from my legumes I found a thick black hair in the bone sticking out of the marrow. ABSOLUTELY disgusting!
They need to take care of this ASAP because that’s unhygienic and unsafe in my opinion. Wear hair nets, wash your hands! Gloves and aprons of some sort idk but this should not be happening! Quality control is important and customers should NOT have to experience such a thing as finding hair in food. 😔 so disappointing. Truly wanted to support but this turned me SO OFF! Grossed out.
GM
Gregory Maurice
4 days ago
5.0
It's always a pleasure to visit PiBonAn. Good food, good service, good atmosphere, the location is really accessible. The server was excellent, she communicated pretty well and clear.
LS
Ludjie D Muggabey Simplus
Apr 18, 2026
5.0
It was great
BM
Beatrice Mombrun
Mar 30, 2026
5.0
I had an amazing time there. Was referred by a friend and came all the way from New York. Great food. The vibe was great. Don’t regret it at all.
SP
Smith Parker
Mar 20, 2026
2.0
I was introduced to this restaurant by a friend and decided to visit. The food, I must say, was excellent—no complaints there. However, the service was unfortunately a major disappointment. This was not my first experience with Haitian restaurants, and while I know the food can be great, the customer service often falls short. I waited nearly 1 hour and 45 minutes for my order. When I arrived, there was no one at the front desk, and the space was very cramped, with many customers, including delivery drivers, waiting. When the staff finally appeared, the young woman at the counter seemed quite dismissive. They were handling bags with bare hands, searching for order tickets, rather than using a more organized system like stapling tickets to bags. After asking for my order, the staff member left without any explanation and returned an 10 minutes later, requesting another 15 minutes. I strongly encourage the management to invest in customer service training, especially at the front desk, to ensure a smoother experience for all guests.
PiBonAn is closed on Mondays. From Tuesday to Wednesday, it operates from 12:00 PM to 10:00 PM. On Thursday, it's open from 12:00 PM to 11:00 PM. Fridays and Saturdays, the hours extend from 12:00 PM to midnight. On Sundays, the hours are from 2:00 PM to 9:00 PM.
Does PiBonAn offer delivery and in-store pickup services?
Yes, PiBonAn offers both delivery and in-store pickup services.
When is PiBonAn closed for takeout orders?
PiBonAn is closed for takeout orders on Mondays. Takeout is available Tuesday through Saturday from 12:00 PM to late night and on Sunday from 2:00 PM to 9:00 PM.
What types of cuisine does PiBonAn specialize in?
PiBonAn specializes in South American, Haitian, Caribbean cuisine, and offers fried chicken, family dining, catering, and cocktail bar services.
What is the address and contact number for PiBonAn?
PiBonAn is located at 462 N Franklin St, Holbrook, MA 02343, USA. The main phone number is +1 781-885-7767.
Where can I view PiBonAn's menu or place an order online?
You can view the menu and place orders online at https://pibonanrestaurant.com/menu.
Are there any nail salons near PiBonAn where I could go before or after dining?
Yes, Allure Nails & Spa and Tiffany Nail Spa are nearby nail salons where you can get pampered before or after your visit to PiBonAn.
What nearby places can help with pet care while I dine at PiBonAn?
Nearby pet services include Pawsitive Purrfection Pet Resort for boarding and Paws In Style for grooming, convenient if you need pet care while enjoying your meal.
Are there any nearby Liquor stores or bars near PiBonAn for after-dinner drinks?
Highland Liquors is nearby if you want to purchase liquor, and PiBonAn itself is a cocktail bar, so you can enjoy drinks right at the restaurant.
What other dining options are available near PiBonAn?
Nearby dining options include Golden Pacific (restaurant), New Golden Pacific (Chinese/Asian cuisine), South Pizza (pizza and chicken), Sara's Pizza Palace (pizza and fast food), and Village Pizza (pizza restaurant).
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