Many customers praised the food for its flavor and authenticity, particularly the fried goat and patties, while others found it lacking in taste and freshness.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food and orders, often exceeding an hour.
Customer Service
Feedback indicated poor customer service experiences, including unprofessional staff behavior and lack of communication regarding orders.
Atmosphere
The restaurant's ambiance was generally described as inviting, with some noting it as a good spot for gatherings, though issues like temperature discomfort were mentioned.
Takeout Experience
Several customers reported issues with the takeout process, including incorrect orders and long wait times.
RA
Richard A
Nov 12, 2025
1.0
Horrible customer service all they do is run there mouth food takes long to prepare will not return
JD
Jocelyn D
Nov 12, 2025
4.0
We ate there just yesterday. The atmosphere is chill- literally (too cold) & figuratively. We didn’t get any drinks but the food was A-mazingly good and delicious. Plenty of food to eat and still have left overs. Service was kind of slow considering they only had 2 other tables plus ours to serve.
I’ll definitely be back.
JC
Jerry Clervil
Nov 7, 2025
5.0
One of the finest Haitian restaurants I have visited offers delectable cuisine, an impeccable ambiance, and exceptional customer service.
SJ
Sandra Jeune
Nov 4, 2025
1.0
I was in Boston for a weekend we decided to stopped by, not only we waited for one hour for basic food, when it arrived it was dry, nasty, omg never again, this place should get a 1 star, do yourself a favor stay away
MF
Marc Fleury
Nov 1, 2025
5.0
Great service and food prepped on time and staff was very professional
PiBonAn is closed on Mondays. From Tuesday to Wednesday, it operates from 12:00 PM to 10:00 PM. On Thursday, it's open from 12:00 PM to 11:00 PM. Fridays and Saturdays, the hours extend from 12:00 PM to midnight. On Sundays, the hours are from 2:00 PM to 9:00 PM.
Does PiBonAn offer delivery and in-store pickup services?
Yes, PiBonAn offers both delivery and in-store pickup services.
When is PiBonAn closed for takeout orders?
PiBonAn is closed for takeout orders on Mondays. Takeout is available Tuesday through Saturday from 12:00 PM to late night and on Sunday from 2:00 PM to 9:00 PM.
What types of cuisine does PiBonAn specialize in?
PiBonAn specializes in South American, Haitian, Caribbean cuisine, and offers fried chicken, family dining, catering, and cocktail bar services.
What is the address and contact number for PiBonAn?
PiBonAn is located at 462 N Franklin St, Holbrook, MA 02343, USA. The main phone number is +1 781-885-7767.
Where can I view PiBonAn's menu or place an order online?
You can view the menu and place orders online at https://pibonanrestaurant.com/menu.
Are there any nail salons near PiBonAn where I could go before or after dining?
Yes, Allure Nails & Spa and Tiffany Nail Spa are nearby nail salons where you can get pampered before or after your visit to PiBonAn.
What nearby places can help with pet care while I dine at PiBonAn?
Nearby pet services include Pawsitive Purrfection Pet Resort for boarding and Paws In Style for grooming, convenient if you need pet care while enjoying your meal.
Are there any nearby Liquor stores or bars near PiBonAn for after-dinner drinks?
Highland Liquors is nearby if you want to purchase liquor, and PiBonAn itself is a cocktail bar, so you can enjoy drinks right at the restaurant.
What other dining options are available near PiBonAn?
Nearby dining options include Golden Pacific (restaurant), New Golden Pacific (Chinese/Asian cuisine), South Pizza (pizza and chicken), Sara's Pizza Palace (pizza and fast food), and Village Pizza (pizza restaurant).