PiBonAn

3.6
288 reviews

About

South American Restaurant

Location

PiBonAn
462 N Franklin St, Holbrook, MA
02343, United States

Hours

Reviews

3.6
288 reviews
5 stars
161
4 stars
18
3 stars
19
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for its flavor and authenticity, particularly the fried goat and patties, while others found it lacking in taste and freshness.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food and orders, often exceeding an hour.

Customer Service

Feedback indicated poor customer service experiences, including unprofessional staff behavior and lack of communication regarding orders.

Atmosphere

The restaurant's ambiance was generally described as inviting, with some noting it as a good spot for gatherings, though issues like temperature discomfort were mentioned.

Takeout Experience

Several customers reported issues with the takeout process, including incorrect orders and long wait times.
  • RA
    Richard A
    Nov 12, 2025
    1.0
    Horrible customer service all they do is run there mouth food takes long to prepare will not return
  • JD
    Jocelyn D
    Nov 12, 2025
    4.0
    We ate there just yesterday. The atmosphere is chill- literally (too cold) & figuratively. We didn’t get any drinks but the food was A-mazingly good and delicious. Plenty of food to eat and still have left overs. Service was kind of slow considering they only had 2 other tables plus ours to serve. I’ll definitely be back.
  • JC
    Jerry Clervil
    Nov 7, 2025
    5.0
    One of the finest Haitian restaurants I have visited offers delectable cuisine, an impeccable ambiance, and exceptional customer service.
  • SJ
    Sandra Jeune
    Nov 4, 2025
    1.0
    I was in Boston for a weekend we decided to stopped by, not only we waited for one hour for basic food, when it arrived it was dry, nasty, omg never again, this place should get a 1 star, do yourself a favor stay away
  • MF
    Marc Fleury
    Nov 1, 2025
    5.0
    Great service and food prepped on time and staff was very professional

Frequently Asked Questions About PiBonAn

What are the regular business hours for PiBonAn?

PiBonAn is closed on Mondays. From Tuesday to Wednesday, it operates from 12:00 PM to 10:00 PM. On Thursday, it's open from 12:00 PM to 11:00 PM. Fridays and Saturdays, the hours extend from 12:00 PM to midnight. On Sundays, the hours are from 2:00 PM to 9:00 PM.

Does PiBonAn offer delivery and in-store pickup services?

Yes, PiBonAn offers both delivery and in-store pickup services.