Stop & Shop

4.0
755 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
400 Lincoln Street, Hingham, MA
02043, United States

Hours

Reviews

4.0
755 reviews
5 stars
362
4 stars
210
3 stars
95
2 stars
31
1 star
57

What are people saying?

AI-generated from recent customer reviews

Store Condition

The store is generally reported as clean, well-stocked, and well-maintained, with a good selection of products.

Customer Service

Customer service experiences vary widely; while some staff are noted as friendly and helpful, others are criticized for poor service and lack of training.

Pricing Issues

Many customers express dissatisfaction with high prices and price increases, often comparing them unfavorably to competitors.

Product Quality

There are significant concerns regarding the quality of certain products, particularly in the bakery and seafood sections, with reports of stale or spoiled items.

Checkout Experience

Customers frequently mention long wait times at checkout, with complaints about insufficient open registers and issues with self-checkout systems.
  • VJ
    Vanessa JS
    Sep 26, 2025
    5.0
    One of the best Stop&Shops, beautifully stocked and well maintained.
  • DS
    Dave Shaw
    Sep 24, 2025
    2.0
    The bakery has gone completely down the tubes over the last year or so. Cookies are regularly overcooked, bagels are regularly undercooked. Used to be great, idk what happened. Not even edible. At the fish counter, all of the clams are routinely dead in the case. Gross. At one point I asked the guy at the meat counter for a beef brisket, and he had no idea what I was talking about. He apparently had never even HEARD of a beef brisket. Scary. Last time at the deli I ordered a lb of genoa salami. The lady sliced it 1/8" thick and slapped it on the counter. Seriously? Is there ANY training for these folks? Those are just a few quick examples that come to mind. I'll stick with their #1 competitor. At least they're consistently decent. I will say that the cashiers are super nice - hence the 2 stars.
  • JM
    Jennifer McGoldrick
    Sep 13, 2025
    5.0
    I can indeed verify for those who are from here, they have Dr. Pepper and my husband is happy.
  • B1
    Barbara Eden Fan 1
    Aug 30, 2025
    1.0
    The Stop And Shop supermarket in Hingham is one of the worst stores and should close. I used to be a loyal customer of Stop And Shop supermarket and shopped there exclusively though the store is not like it used to be. I don’t shop there now exclusively because the Stop And Shop supermarket isn’t carrying the items I always would buy and I have asked them to please carry the items so I don’t have to go to other stores though the store hasn’t put the items in the store so the store is losing business they would have had. I always would buy in the store though they don’t have the items I had always would buy and the store’s prices are very high. I now shop at the Shaw’s supermarket which I like and is much better and I shop at the Walmart store which is much better. A friend gave me a Stop And Shop supermarket gift card and when I went to the register to use the store gift card the gift card was not accepted because they said the Stop And Shop supermarket systems are down and won’t accept the gift cards and they had no other alternate way of using the gift card so why do the Stop And Shop supermarket sell store gift cards if you can’t use them? It is not fair they get the money when someone buys the store gift card though they won’t have an alternate way of using the store gift card if the systems are down so I didn’t buy anything since their store gift card couldn’t be used since the systems are down and they don’t know when they will be up again. The people who work in the store in Hingham you can tell they don’t like their jobs they are all unfriendly and it’s a paycheck they don’t care about the customers. I was a steady loyal customer and they would ask me why I came in the store again like why would they ask something like this you would think they would want customers to come back again. If I hadn’t received the Stop And Shop supermarket store gift card I wouldn’t have went in the store to do any shopping and it was like wasting time after doing the shopping the store gift card wouldn’t work because they’re systems are down. The store certainly doesn’t care about their customers. The store should close and open up a Shaw’s supermarket or a Walmart store would be much better so I shop now in other stores like Shaw’s supermarket and Walmart store. Stop And Shop supermarket doesn’t have me for a steady loyal customer now. The store should carry the items they used to sell that I have requested and they should have a way of using the gift card if their systems are down. The customer service desk is awful there I went to return something and they gave me the change though not the dollar bills I had to ask them for all of the money I had the receipt and if I hadn’t said anything she wasn’t going to give me the dollar bills only the change. The people in the store don’t care about the customers they are only concerned about their paychecks
  • KH
    Kai Hawes
    Aug 25, 2025
    1.0
    not great customer service

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Hingham, MA?

Stop & Shop in Hingham, MA is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers both delivery and attended pickup services to accommodate your shopping preferences.