Bertucci's Italian Restaurant

Reviews

• LK

  Leila Kirby

  Nov 7, 2025
  5.0
  Paula was so incredibly nice and was a great waitress!! She made my night she was very personable and made the whole dining experience amazing😊 Paula should get a raise she’s that good
• KL

  Ken Lawlor

  Nov 7, 2025
  1.0
  Ordered pizzas for pickup via Uber eats on October 31st. Ordered at 4 pm for a pickup estimate of 4:50pm showed up at 5 giving them extra time because they are always late. They hadn't even started the order. The first guy I spoke to implied my order wasn't going to be ready for a long because they were busy. Manager offered to cancel order so I left. Uber Eats argued i had to take it up with the restaurant to get a refund. someone from bertucci called me to say id get my money back over the weekend, something about a manager having to action a refund. A week later with no refund. This place was 5 stars its absolutely fallen apart. $100 out of pocket, no pizza , no refund.
• AS

  Allan “Keep Life Simple” Sensenich

  Oct 30, 2025
  5.0
  Bertuccis Italian Restaurant is a must do. My wife had the Shrimp pasta that was delicious. I had a delicious pizza. The portions were large. The service was fast and the waitress was excellent. Is
• JW

  John Wallace

  Oct 30, 2025
  4.0
  Without knowing it, we went for the two for Tuesday special. When our order didn't come as quickly as we thought it should, we realized that other people were ordering as soon as they sat down. Clearly they had done this before. Our food is hot and delicious when it arrived. We like the food and the vegetarian and gluten-free options.
• HM

  Heidi M

  Oct 24, 2025
  1.0
  Worst experience! Went to Bertucci’s in Hingham last night (was a huge fan) and will NEVER be back!! We ordered our drinks as soon as we sat. Non-alcoholic drinks were brought over within 5 minutes. After 30 minutes and asking the waiter 4 times on the status of 2 wines we were told the bartender wouldn’t do it and was giving an attitude. The server said the bartender does it to all the servers and despite reporting it, nothing is ever done. It wasn’t busy inside. There were only 6 tables in the restaurant, most not drinking alcohol- I made a point of looking, and no one in the bar. I finally got up to get the manager and when the bartender saw me, started getting the drinks. I saw the manager spend more time speaking to our great server than he did speaking to the bartender about his behavior. The manager came over and said it was handled but that was it. Nothing else was done. I felt like it was barely a concern. Our food came the same time as the drinks which was very disappointing. 2 people ordered the baked Mac n cheese and it had no breadcrumbs on it at all, as was described. As the manager was helping plate the food and did nothing about our drink issue, it was useless saying anything. We love Bertucci’s but none of us will be back. I will spend my money at a restaurant who cares about their customers. That bartender should be fired for his behavior.

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