Dunkin'

4.1
220 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Haydenville, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
142 Main St, Haydenville, MA
01039, United States

Hours

Reviews

4.1
220 reviews
5 stars
118
4 stars
52
3 stars
22
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, with long wait times for orders.

Order Accuracy

There were numerous complaints about incorrect orders, with many customers receiving the wrong items or poorly prepared food.

Staff Attitude

Feedback varied on staff friendliness; while some praised the staff for being polite and helpful, others reported rude behavior and poor customer service.

Cleanliness

The establishment was noted for its cleanliness, with several customers appreciating the tidy environment.

Product Quality

While some customers enjoyed the coffee and donuts, others expressed dissatisfaction with the quality of food, including burnt items and cold food.
  • RB
    Richard Backer
    Dec 21, 2025
    3.0
    Terrible donut, bathroom unclean
  • DT
    Dale Thompson
    Oct 24, 2025
    3.0
    Ordered sausage egg cheese croissant got down road to open it to put mayonnaise on its bacon then see it's burnt facts they just sent it out burnt shows don't care guarantee they wouldn't except it if for themselves but if u wouldn't except it don't send it out and get mayonnaise y'all are selling more things people might want mayo on
  • KP
    kacy parker
    Aug 19, 2025
    3.0
    I will say, we come here a lot since it’s so close to home but gosh. takes way to long. no one is ever working. no one ever takes orders. i’m sorry in like currently havent ordered and the company person at the window didn’t get their food for atleast 10 mins.
  • JS
    jon slyker
    May 7, 2023
    1.0
    I’ve said this several times before. this store sucked. their registers don’t function and they’re closed (except for the drive thru) half the time like now. they cannot even keep the store open on a Sunday morning.and they’ve already had managerial change they need some more managerial change maybe or to raise the salaries so they can get some employees. Please!
  • CW
    Corey Wells
    Dec 20, 2022
    4.0
    Nice location, food is good and the "fire place" is a nice touch.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Haydenville, MA?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM and on Sunday from 5:00 AM to 5:30 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services to customers.