Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality, with some customers enjoying the taste while others reported stale or old food.
Service Speed
Long wait times reported in both drive-thru and in-store, with some customers experiencing delays of over 30 minutes.
Cleanliness
Multiple complaints about dirty tables and unsanitary conditions, particularly in the bathrooms.
Customer Service
Inconsistent customer service experiences; some employees are praised for friendliness while others are noted for rudeness.
Order Accuracy
Frequent issues with incorrect orders, especially when specific modifications are requested.
FF
faro
Nov 17, 2025
1.0
Do not recommend. The employees here are always bored and miserable. They don’t greet you and they take forever to complete a single small order. The napkins are always empty. The tables are always dirty. The short lady in the front talks to the customers like we’re incompetent children. It’s like a fake friendliness. The bathrooms always smell bad.
TS
Todd Surpitski
Nov 15, 2025
1.0
9:45PM 17 minutes (before i decided to just leave) in the drivethru for 1 car’s order in front of me
DC
Dave Clayton
Oct 31, 2025
1.0
Friday morning crew, double thumbs down. Pitiful really. I mean I get it, your at Wendy's at 9 am on a Friday. Not very fun. But at least try a little bit. Just all around bad. Burnt coffee. My one single sandwich was wrong. Boo.
JJ
Jacen
Oct 10, 2025
1.0
Gross! The sprite tasted like plastic and stale water.
LM
Len Mattos
Oct 6, 2025
1.0
no lights on menu or outside of building, I thought they were closed. They discontinued the sweet and sour sauce so I canceled my order for chicken tenders, not going back to Wendy's that's for sure!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Haverhill, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Haverhill, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (978) 374-4059.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Haverhill Wendy’s serve breakfast?
Yes, this Wendy’s location in Haverhill, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Haverhill, MA currently open?
Yes, the Wendy's located at 19 Plaistow Rd, Haverhill, MA, is currently open every day from 8:00 AM to midnight.
What are the drive-through hours at the Wendy's in Haverhill?
The drive-through is open daily from 8:00 AM to midnight at this Wendy's location.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Haverhill serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods does Wendy's Haverhill accept?
They accept American Express, Cash, Discover, Mastercard, and Visa at this location.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does Wendy's Haverhill have a drive-thru and dine-in options?
Yes, this Wendy's location offers drive-thru, dine-in, and delivery services where available.
How can I provide feedback or contact the Wendy's in Haverhill?
You can contact them directly at (978) 374-4059, or provide feedback via the Wendy's Customer Care team through their website and customer satisfaction survey.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby you can visit Dunkin' for coffee and donuts, GRUMPY'S BAR & GRILL for a casual meal or drink, and Applebee's Neighborhood Grill & Bar for an alternative dining experience.
Are there automotive service centers near Wendy's Haverhill?
Yes, Meineke Car Care Center, Jiffy Lube, Monro Auto Service and Tire Centers, and Hertz car rental agencies are near the Wendy's location, convenient if you need vehicle maintenance or rentals before or after your visit.
Where can I find other fast food options close to Wendy's in Haverhill?
Nearby fast food options include Taco Bell, McDonald's, and Burger King, giving you several choices within a close distance for a quick meal.