Five Guys

4.2
858 reviews
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Business Details

86 Plaistow Road, Haverhill, MA
01830, United States
(978) 361-2696
https://restaurants.fiveguys.com/86-plaistow-road
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About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 86 Plaistow Road in Haverhill is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
86 Plaistow Road, Haverhill, MA
01830, United States

Hours

Reviews

4.2
858 reviews
5 stars
500
4 stars
199
3 stars
75
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious, though some reported issues with overcooked or burnt items.

Cleanliness

Multiple reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.

Service Issues

Many customers experienced poor service, including rude staff, long wait times, and incorrect orders.

Pricing

While some customers felt the food was worth the price, others considered it overpriced for the quality and service received.

Staff Attitude

Feedback on staff was mixed, with some noting friendly service while others reported rudeness and indifference.
  • LR
    Linda Marie Rose
    Nov 11, 2025
    5.0
    AMAZIMG BURGER
  • FF
    faro
    Nov 2, 2025
    1.0
    Terrible. 20 minutes for a burger and fries.
  • MM
    Mónica Henao (MoniMa)
    Oct 26, 2025
    3.0
    Me gusta la hamburguesa con champiñones! Me gusta que te dan muchas papas fritas, y el maní que puedes consumir allí también me gusta, no me gusta es que preparen los champiñones en la misma plancha donde cocinan las hamburguesas de carne!
  • JR
    Jarid Robinson
    Sep 26, 2025
    5.0
    The food is always amazing. It's just that when I went there was only two people sitting at the tables but I couldn't find a clean table to sit down at every table was filthy had trash on them. Peanut shells soda stains and there was nobody bothering to come and clean the tables for the customers to sit down... I wanted to dine in but looks like I'll be taking my food to go
  • FV
    Franyer Velez
    Sep 6, 2025
    1.0
    Worst service ever, worst burger, and worst milkshake, I ever bought from 5guys, I don’t usually buy from this location, but every time I come back to see if something change, I just waste my money.
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Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.