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Five Guys

4.2
(866 reviews)

Business Details

86 Plaistow Road, Haverhill, MA
01830, United States
(978) 361-2696
https://restaurants.fiveguys.com/86-plaistow-road

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 86 Plaistow Road in Haverhill is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
86 Plaistow Road, Haverhill, MA
01830, United States

Hours

Reviews

4.2
866 reviews
5 stars
503
4 stars
202
3 stars
75
2 stars
27
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and generous in portion size, though some reported issues with overcooked or burnt items.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders, indicating a need for better management and staffing.

Cleanliness

Numerous customers complained about the cleanliness of the dining area, with reports of dirty tables and floors, which negatively impacted their dining experience.

Pricing Concerns

While some customers felt the food was worth the price, others considered it overpriced for the quality and service received.
  • TR
    Tom Reichner
    4 days ago
    5.0
    The staff here at this Five Guys are essentially nice people. Zach took my order and was helpful and has a fun expressive personality. Ashley made my burger and cared enough to ask me if she put enough mushrooms and onions on it, and wanted to make sure it was just how I wanted it. Great folks; I will not hesitate to drive a little out of my way to come here again the next time I'm driving through this part of Massachusetts.
  • RS
    REGGIE TERRY SR
    6 days ago
    4.0
    WAY TO E X P E N S I V E. $16 BURGER. DRINK. FRIES TATER STICKS over cooked
  • ML
    Matthew Libby
    Feb 9, 2026
    2.0
    Food and service was fine, but either the heat is broken or they’re trying to save money. Could literally see my breath. My burger froze.
  • RM
    Raymond Mancini
    Dec 6, 2025
    5.0
    Burgers, fries and shakes are very good here! Been numerous times and never a bad experience
  • JG
    Jesus King God. (Jesus King God.)
    Nov 28, 2025
    1.0
    Do not order delivery because they always say that run out of ingredients.,worst place ever

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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