Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
276 reviews
5 stars
117
4 stars
57
3 stars
35
2 stars
13
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiencing issues with order accuracy and long wait times.
Food Quality
While some customers praised the food, particularly the breakfast sandwiches and bacon, others noted inconsistencies in food preparation and quality.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Management Issues
Several reviews highlighted poor management and staffing problems, including lack of organization and inadequate training of employees.
Customer Experience
Overall customer experiences varied widely, with some praising the service and others expressing frustration over repeated mistakes and negative interactions.
- DOdaniel ottoneSep 30, 20255.0Weak coffee its dunking bring back the dark roast
- MWMichael WascherSep 26, 20255.0A large Dunkin', spotless, fast service. We both had the bacon breakfast sandwiches, a wrap for my wife, and both are outstanding. Delicious, fresh, hot, with some of the best bacon we've had in a long time. You need to try their bacon.
- CBCasey BlakeSep 20, 20251.0Just came in for a drink and walked into a full fight between staff where an employee (Brad) was up in a female employees face and was screaming “shut your trap, open your trap one more time and see what happens” the rest of the staff tried to de-escalate and the manager did nothing but complain about the window time. Moral of the story Brad you suck
- TNTatiana NunezSep 18, 20251.0Nearly every time I go to this Dunkin’, the employees always manage to mess up at least one thing about my drink. And every time you correct them, because it literally says the order on the sticker, they are so rude about it as if they weren’t the one who made the mistake. If i paid an extra dollar for cold foam, I’m expecting cold foam. Customer service is not valued here whatsoever, EVERY employee is disrespectful and as much as I understand not wanting to deal with customers, arguing with them is not helpful nor necessary. One customer made a mistake and went in the mobile order drive thru, she went inside to ask the employees about the drive thru and while she may have been stand offish, the employees argued with her and were so rude. Horrible service, horrible employees. Especially that one girl with the black hair, black eyeliner, and big lashes. It’s not hard to correct YOUR mistakes.
- MMMSep 17, 20255.0Not all Dunk's are created equal. This one far exceeds expectations, wraps & sandwiches are actually made with a level of care and the employees actually generally care about what they are doing.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Haverhill, MA?
Dunkin' in Haverhill, MA is open Monday through Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can use the Dunkin' mobile app to order ahead for a fast grab and go experience or place orders via the provided Apple and Android app links.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, tea, donuts, breakfast sandwiches, and lunch items with 50+ varieties of donuts and dozens of premium beverages.
Are there any special seasonal menu items currently available?
Yes, Dunkin' is featuring holiday items such as the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' in Haverhill have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru service for quick and convenient ordering.
Is Dunkin' suitable for families and children?
Yes, Dunkin' welcomes families and children, offers vegetarian options, and serves breakfast, brunch, lunch, and dinner.
What nearby places can I visit after grabbing a coffee at Dunkin'?
You can visit nearby places like Biggart Ice Cream for treats, the NECC Theater for performances, or explore Northern Essex Community College campus buildings nearby.
Are there nearby gas stations close to the Dunkin' location for easy access?
Yes, several gas stations near Dunkin' include Mobil, Exxon & Mobil Stations, Racing Mart Fuels, and BP, making it convenient to fuel up before or after visiting Dunkin'.
How can students visiting Northern Essex Community College benefit from Dunkin's location?
Students at Northern Essex Community College can conveniently grab coffee, breakfast, or lunch at Dunkin' nearby, perfect for fueling up before classes or study sessions.