Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Cleanliness
While some reviews praised the cleanliness of the location, others reported unsanitary conditions, including bugs in food and a general lack of hygiene.
Inconsistent Quality
Customers experienced inconsistency in food and drink quality, with some reporting good experiences while others received stale or poorly made items.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.
SB
SNEHAN RAJU BAKKASHETTI
Feb 25, 2026
1.0
Order #: 4795
Date: 02/25/2026
Time: 10:39 AM
I ordered egg and cheese croissant and Avocado toast with a fried egg.
Im very much upset with the service they provide me.I never in my life ate a bacon but they made me do it.As they had added in the crossiant.Also i have ordered Avacado toast where they never added a fried egg in it.I asked for them but gave the same thing.Please check your orders and thank you!!!
NK
Nicole Kay
Jan 29, 2026
1.0
Always in drive thru for what feels like forever, when asked to pull to the 2nd window, im forgotten, went this am and the gentleman working the window handed out the wrong orders, watched customer in front of me hand it back to him, and happened when i pulled up to get my order, i try to give this place a time out then see if it has gotten better, but overall i wont be starting my day here anymore, bc america does not run on that dunks, lol be prepared to park
DU
David Usher
Jan 29, 2026
1.0
Waited 10 minutes at the empty drive through before walking in.... but they were no customers at all. None of them speak English and it took the lady 4 minutes to figure out what a "Blue Raspberry Rockstar Energy Drink" was. I lost brain cells from this experience, don't waste your time just go to the on Pleasant street
RM
Raul Mena
Jan 12, 2026
5.0
Very clean friendly service
MM
Mariana
Dec 19, 2025
1.0
Don’t go here. They are extremely slow. Inside you will wait 10 minutes for 2 munchkins! When my daughter asked Lucy the floating manager for her 2 munchkins after waiting the 10 minutes, she told her to wait because she needed to help the other person in line. When there was already the 8 people waiting for stuff. She needed to help the 8 people get their orders and out the door before having more people wait….Drive thru you will wait 13 minutes for 1 iced coffee. Then they will hand it to you with an attitude because they don’t want to do the job that is paying them…..
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