Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
635 reviews
5 stars
293
4 stars
130
3 stars
77
2 stars
34
1 star
101
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and lack of professionalism.
Speed of Service
Customers consistently mentioned slow service, particularly at the drive-thru, with long wait times reported.
Quality of Food and Drinks
Feedback indicated inconsistency in the quality of food and drinks, with some customers receiving stale or poorly made items.
Cleanliness and Atmosphere
While some noted improvements in cleanliness and renovations, others reported issues with the overall atmosphere and cleanliness.
- RHReagan HofferNov 8, 20251.0So my drink orders not crazy weird but I get it all the time and no one’s ever rude about it. I just substitute milk for cream in my refresher and the employees laughed in my face and walked away to tell his coworkers. Then I was waiting for my drink and I’m fluent in Spanish but I don’t look like I am, so they were all talking about how gross my drink was right in front of me in another language not knowing I could understand them and looking and laughing at me it was such a crazy experience. Like don’t come here unless you wanna feel like an idiot for your drink order, feel like management should talk to employees about decorum
- MHmatt hNov 8, 20251.0Waited at drive thru for a solid 10 minutes with nothing from the speaker, went inside the employees are odd and off putting. Not terribly upset just confused why everyone is so weird. Weirdest dunkin i’ve ever been to never gotten laughed at for ordering before.
- FFfaroNov 6, 20251.0Terrible. Long wait times. Incorrect items.
- MCMichael CavalierOct 9, 20251.0Went at 630 pm, the only person in the store, ordered a pumpkin spice latte, got a ice coffee w butter pecan flavor..smh do not come here unless u want your order messed up. These kids clearly arnt trained. To make things worse when we pull up to drive thru, the kid is doing g squats at the window..smh.there was a time dunks use to be good.. what has happened everyone here needs to be fired
- NKNicole KaySep 25, 20251.0This is the worst place! I would leave no stars if allowed! The past couple of times I've come and waited over 20 mins at the window, just came back after a long break and again, sitting at the window, was asked to move to the 2nd window and after a longer period of waiting, I was asked what we had, when he came back to the window with coffee, I was asked if they looked right! I'm so aggravated, that this probably doesn't make sense but to sum it up, don't come here! Save yourself time and aggravation and go somewhere else!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Haverhill, MA?
Dunkin' in Haverhill, MA is open daily from 4:00 AM to 11:00 PM, offering early morning to late-night service.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Haverhill offers both delivery and curbside pickup services for your convenience.
What can I expect to find on the menu at Dunkin' Haverhill?
The menu includes coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead with the Dunkin' app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab-and-go experience.
Is the Dunkin' location on Winter Street equipped with a drive-thru?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
Does Dunkin' Haverhill serve breakfast, lunch, and dinner?
Yes, Dunkin' serves breakfast, lunch, brunch, and dinner with a variety of food and beverage options available throughout the day.
What nearby places can help me locate Dunkin' at 215 Winter St?
Dunkin' is located near Saint James Parish, making it easy to find if you are familiar with this religious landmark.
Are there gyms or fitness centers near Dunkin' in Haverhill?
Yes, Perfect Lady Curves gym and Boom! Athletics sports venue are nearby, so you can stop by Dunkin' before or after your workout.
Where can I find convenience stores or gas stations near Dunkin'?
Minit Mart and Jacqueline's Convenience Store are close by, useful for quick shopping or fueling up when visiting Dunkin'.
What other dining options are near Dunkin' at 215 Winter St in Haverhill?
Nearby restaurants include Haverhill Jade, New Haverhill Jade (Chinese cuisine), Monarch diner, RG's Pub, and Common Ground Cafe for a variety of dining experiences.