Dunkin'

3.6
318 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
614 Broadway, Haverhill, MA
01832, United States

Hours

Reviews

3.6
318 reviews
5 stars
137
4 stars
61
3 stars
35
2 stars
18
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times at the drive-thru and inside the store, often exceeding 15 minutes even with few customers present.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong drinks.

Staff Attitude

Numerous customers noted that staff members were unfriendly or rude, contributing to a negative experience.

Coffee Quality

While some customers praised the coffee, others complained about inconsistent quality, including bitter or watered-down drinks.
  • RG
    Roco Gah
    Dec 27, 2025
    1.0
    Waited at the speaker for a good 5 mins with no cars infront of me. The kid taking the order had no idea what he was doing . Waited at the window for 10 minutes for 2 wake up wraps .
  • TW
    Tristan W
    Dec 14, 2025
    1.0
    By far the worst Dunkin' donuts I've ever been to. Learn how to hire some people with only one person up front. This is twice in a row now where I've waited over 4 minutes through the drive-thru and nobody ever took my order so just drove off. Will never come back to this horrible store again
  • FF
    faro
    Dec 14, 2025
    1.0
    Terrible. Waited over 15 minutes for an order never received. They take forever to complete one order even when there’s no people in the drive thru or store it’s ridiculous. The staff always look miserable. They look at you and don’t even ask you if you’re all set or if you’re picking up an order.
  • TG
    THE POPULAR GAMER
    Dec 13, 2025
    1.0
    Always forgets half my order and this happens all the single time.
  • WW
    Wheels
    Nov 26, 2025
    3.0
    Please toast the bagel. I got a sausage, egg and cheese on a plain toasted bagel specifically said toasted and this is what I got. Ps: the window help could be more pleasant and professional

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Haverhill, MA?

Dunkin' in Haverhill is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.