Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported extremely long wait times, often exceeding 15 minutes, even with few cars in line.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, with customers often receiving the wrong items or missing items altogether.
Staff Attitude
Numerous customers noted that staff members were unfriendly or rude, contributing to a negative experience.
Coffee Quality
While some customers praised the coffee, others complained about inconsistent quality, including bitter or watered-down drinks.
TM
Tom Maguire
6 days ago
1.0
I have been to no less than 100 Dunkin Donuts in my life. I do not write Google reviews unless I feel EXTREMELY strongly one way or the other. This, without a shadow of a doubt, is the worst Dunkins I have ever been to in my life. If you ordered 10 times, they would get it wrong 9/10 times. If you are going to Mobile order, make sure it’s 30 minutes ahead of time or it won’t be ready. It’s the most disorganized, slowest and worst run Dunkin’s you can find. Go find another one nearby unless you absolutely have to here.
JC
Joe Callahan
Jan 12, 2026
5.0
Dunkin' donuts is a good place to go when you want something fast.A good breakfast sandwich or a sandwich for lunch.If you're low on a budget excellent, thank you, joseph
RG
Roco Gah
Dec 27, 2025
1.0
Waited at the speaker for a good 5 mins with no cars infront of me. The kid taking the order had no idea what he was doing . Waited at the window for 10 minutes for 2 wake up wraps .
TW
Tristan W
Dec 14, 2025
1.0
By far the worst Dunkin' donuts I've ever been to. Learn how to hire some people with only one person up front. This is twice in a row now where I've waited over 4 minutes through the drive-thru and nobody ever took my order so just drove off. Will never come back to this horrible store again
FF
faro
Dec 14, 2025
1.0
Terrible. Waited over 15 minutes for an order never received. They take forever to complete one order even when there’s no people in the drive thru or store it’s ridiculous. The staff always look miserable. They look at you and don’t even ask you if you’re all set or if you’re picking up an order.
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: