Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
347 reviews
5 stars
186
4 stars
68
3 stars
39
2 stars
14
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting specific employees for their excellent service.
Order Accuracy
There were numerous complaints about incorrect orders and slow service, particularly during busy times.
Coffee Quality
While some reviews praised the coffee, others reported issues with old or burnt coffee.
Cleanliness
The store was generally noted for being clean, although there were some reports of unsanitary conditions.
Speed of Service
Customers experienced mixed reviews on service speed, with some noting quick service while others reported long wait times.
- JBJohn BJan 4, 20261.0Absolutely the worst dunkin' donuts you're going to find in this area. The staff who work here are full of pure incompetence. I've been here three times and had problems three times. The first two times waited more than 10 minutes and they messed up our coffee today we were in line for almost 25 minutes because they're short staff and can't figure out how to run the store. Absolutely disgusting customer service, they got nothing but kids working there who don't care..... Do yourself a favor and go up the road to the other dunkin' donuts
- AMAntonio martinezDec 28, 20251.0Bad service
- ABaustin blanchetteNov 25, 20255.0I don’t usually care to write reviews but after the customer service I had received today I thought I needed to share, I went to my local dunks this morning and made a order but I messed it up and I went up to the window and spoke to Carlos about me messing up my own order and asked if he could fix an he made me feel like I was not a burden to ask and was very happy to do it. That’s the kind of service I would love to see more of…..thank you again Carlos!!!!!!!
- ELEmma LannonNov 22, 20255.0Marissa is the sweetest and makes the best coffee always. 10/10!!!!!!
- CGCorey GreenwoodAug 24, 20251.0The coffee was old so I got a chocolate milk and it was terrible tasted like trash
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Haverhill, MA?
Dunkin' in Haverhill, MA is open every day from 4:00 AM to 9:00 PM for in-store service, and delivery operates from 4:30 AM to 7:30 PM daily.
Where is the Dunkin' located in Haverhill?
The Dunkin' store is located at 20 Plaistow Rd, Essex, Haverhill, MA 01830, next to the Mobile Station.
Does Dunkin' offer delivery and pickup options?
Yes, Dunkin' offers delivery and curbside pickup services, as well as drive-thru and in-store options for your convenience.
What types of meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some of the popular items and specialties available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead via the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab-and-go experience.
What nearby places can I visit before or after my stop at Dunkin'?
Nearby you can visit Grumpy's Bar & Grill for barbecue and pizza, Wendy's for fast food, and LongHorn Steakhouse for steak and grill options.
Are there gas stations near Dunkin' for refueling if I'm driving?
Yes, there are Exxon & Mobil Stations as well as a Mobil gas station close to Dunkin', making it convenient to refuel your vehicle.
What automotive services are available near Dunkin'?
Near Dunkin', you can access Meineke Car Care Center, Jiffy Lube for oil changes, Monro Auto Service and Tire Centers, and 125 Auto Finance for automotive needs.