Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, including wrong drinks and missing items.
Service Quality
Feedback varied, with some praising friendly staff while others noted rude or unhelpful interactions.
Cleanliness
The store was frequently described as clean, contributing positively to the customer experience.
Speed of Service
Customers experienced inconsistent service speed, with some noting quick service while others complained about long wait times.
Product Quality
While donuts and coffee were generally praised, there were complaints about food temperature and quality inconsistencies.
JL
Janine LaPointe
2 days ago
5.0
Best, Dunkin donuts Ali is Amazing 💕
AP
Aida perez
Dec 10, 2025
5.0
Love it
MM
Marthy Martinez
Sep 25, 2025
5.0
Like this place a lot
T
Taryn -
Sep 22, 2025
3.0
Usually pretty good, mostly correct orders. Sometimes they don’t even try to get your order even partly right.
Went through the drive through this morning to get my coffee, ordered large iced pumpkin with cream and sugar. Drove up and they told me they “lost my order, it was a caramel swirl?” I said no and they asked again for what I ordered. I told them again. They gave me my coffee and I left for work. Fast forward my 15 min drive and I finally get to sip my coffee. Definitely not what I ordered. I checked do a label and found one. They gave me caramel swirl with oat milk. Not even close to what I ordered. I feel bad for whoever it was that got my coffee if that’s what happened. Moral of the story, triple check your order before you drive away. This isn’t the first time it happened to me.
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