Dunkin'

4.0
564 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
784 River St, Haverhill, MA
01832, United States

Hours

Reviews

4.0
564 reviews
5 stars
313
4 stars
101
3 stars
64
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with many reporting rude or unprofessional behavior, particularly during busy hours.

Service Speed

Service speed varies significantly; some customers report quick service while others experience long wait times, especially during peak hours.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report issues like incorrect orders and undercooked items.

Cleanliness

The cleanliness of the location is a concern, with multiple reports of dirty restrooms and unclean dining areas.

Overall Experience

Overall, customer experiences are polarized, with some praising the location as their favorite while others express dissatisfaction and frustration.
  • BC
    Brian Coiro
    Oct 15, 2025
    3.0
    Staff always had an attitude and there’s lots of non uniformed employees - little odd… Food is good and place is super clean so got that going for it
  • AR
    Angie Romero
    Oct 8, 2025
    5.0
    Went to this location this morning. The drivethru line was so long so I went inside. It was so busy inside as well, plus online orders, but the staff was friendly, fast and everything was made to my liking. Still my favorite Dunks location! ❤️
  • DO
    darrell ollman
    Sep 30, 2025
    1.0
    Terrible service don't make orders right charges me double on purchases over cook food or under cook it an service from people are very bad also the workers are usual disrespectful an don't care about customers not friendly at all
  • SB
    Stephanie Barnes
    Aug 11, 2025
    1.0
    Truly disgusting. Told an employee that there was no soap in the restroom. She shrugged, walked in, walked out, and returned to serving food and coffee.
  • DI
    Door Construction Inc
    Jul 21, 2025
    5.0
    Quick stop at Dunkin’ before heading to a job site — coffee was hot, the sandwich was solid, and the service was fast. Exactly what I needed to kick off the workday. I run a finish carpentry company here in the area (Door Construction Inc), and Dunkin’ is basically part of the routine — early mornings, strong coffee, and quality work. Thanks for keeping us going! ☕💪

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Haverhill, MA?

Dunkin' in Haverhill, MA is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does Dunkin' in Haverhill offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.