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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(570 reviews)

Business Details

784 River St, Haverhill, MA
01832, United States
(978) 373-2224
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
784 River St, Haverhill, MA
01832, United States

Hours

Reviews

4.0
570 reviews
5 stars
317
4 stars
101
3 stars
65
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are inconsistent, with reports of rudeness and unprofessional behavior, particularly during busy times.

Food and Drink

While many customers enjoy the food and coffee, there are frequent complaints about incorrect orders and quality issues, such as burnt or stale items.

Cleanliness

The cleanliness of the location is a concern, with multiple mentions of dirty restrooms and drive-thru windows.

Speed of Service

Service speed varies significantly; some customers report quick service, while others experience long wait times and delays.
  • CM
    Carlos Mendoza
    Feb 1, 2026
    5.0
    Carlos mendoza ❤️ Valentines day ♥️
  • LR
    Linda Marie Rose
    Dec 28, 2025
    1.0
    Very busy
  • DW
    Danielle Wheeler-Brown
    Dec 20, 2025
    3.0
    My one drink ordered was made wrong and my cold foam for the cookie butter drink tasted very salty.
  • BC
    Brian Coiro
    Oct 15, 2025
    3.0
    Staff always had an attitude and there’s lots of non uniformed employees - little odd… Food is good and place is super clean so got that going for it
  • AR
    Angie Romero
    Oct 8, 2025
    5.0
    Went to this location this morning. The drivethru line was so long so I went inside. It was so busy inside as well, plus online orders, but the staff was friendly, fast and everything was made to my liking. Still my favorite Dunks location! ❤️

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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