Dunkin'

4.0
567 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Haverhill, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
784 River St, Haverhill, MA
01832, United States

Hours

Reviews

4.0
567 reviews
5 stars
314
4 stars
101
3 stars
65
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with reports of both friendly service and rude behavior, particularly during busy times.

Order Accuracy

There are frequent complaints about incorrect orders, including wrong drinks and food items, leading to customer dissatisfaction.

Cleanliness

While some customers noted cleanliness in the dining area, others reported dirty restrooms and drive-thru windows.

Food Quality

Feedback on food quality is varied, with some praising the freshness and taste, while others reported stale or poorly prepared items.

Speed of Service

Service speed is inconsistent; some customers experienced quick service, while others faced long wait times.
  • LR
    Linda Marie Rose
    Dec 28, 2025
    1.0
    Very busy
  • DW
    Danielle Wheeler-Brown
    Dec 20, 2025
    3.0
    My one drink ordered was made wrong and my cold foam for the cookie butter drink tasted very salty.
  • BC
    Brian Coiro
    Oct 15, 2025
    3.0
    Staff always had an attitude and there’s lots of non uniformed employees - little odd… Food is good and place is super clean so got that going for it
  • AR
    Angie Romero
    Oct 8, 2025
    5.0
    Went to this location this morning. The drivethru line was so long so I went inside. It was so busy inside as well, plus online orders, but the staff was friendly, fast and everything was made to my liking. Still my favorite Dunks location! ❤️
  • DO
    darrell ollman
    Sep 30, 2025
    1.0
    Terrible service don't make orders right charges me double on purchases over cook food or under cook it an service from people are very bad also the workers are usual disrespectful an don't care about customers not friendly at all

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Haverhill, MA?

Dunkin' in Haverhill, MA is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does Dunkin' in Haverhill offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.