Business Details
About
Mexican Restaurant
Chipotle Haverhill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
433 reviews
5 stars
143
4 stars
66
3 stars
41
2 stars
29
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and dismissive staff, with many experiences highlighting poor customer service and lack of assistance.
Food Quality
Numerous reviews mentioned issues with food quality, including incorrect orders, missing ingredients, and complaints about freshness.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and food preparation spaces.
Order Accuracy
Many customers experienced problems with order accuracy, including receiving the wrong items or incomplete orders.
Inconsistency
There was a notable inconsistency in service and food quality, with some customers praising the staff while others reported long waits and poor experiences.
- APAnthony Pintzopoulos2 days ago2.0It would be nice to have people working at the front who can actually understand English and not just point at things
- CFChrissy FeldmanJan 1, 20261.0Worst chipotle ever. Ordered delivery and my bowl did not contain any of the things I ordered. Bowl looked like it was flipped upside down and now I’m here with a sick baby and inedible food because I don’t like guacamole and it’s all over my bowl. There’s no way to talk to a human to fix this and my door dash driver doesn’t give a crap. All I got is a free entree which I cannot use because delivery minimum is 10$. I spent my last money on this food. 25$ down the drain I want my money back.
- DPDean PeveyDec 9, 20252.0Depends on who you get to do the food order for you most of the late night employees are awesome they’ll load you up and fill your bowl. Lunch is a 50/50 toss up whether you’re going to get a 1/2 a bowl or a full one as expected based on who is serving you. This is what it looks like after you ask for more twice for and it’s still a 1/2 full bowl.
- GSGianna SkolerDec 9, 20252.0Every time I come to this location to pick up an online order they look at me and then ignore me and I have to initiate the interaction even if there is no one in line. I am then met with an attitude for simply asking for a side of a sauce that I will gladly pay for if I have to. If you have any further questions for them besides just grabbing your order, they will immediately get annoyed and turn around. I picked up my order that I placed in advance to be picked up about 5 minutes after they opened and the girl at the cashier already had an attitude. Please do better with your customer service, it makes people not want to return or ask for anything extra. The food was good but the atmosphere was not.
- KCKayden ChiassonDec 3, 20255.0At the end of the day, it’s a chipotle. The food is pretty good especially for the money these days. The real star with this place in particular is the awesome staff. They always hook me up with a good healthy serving when I ask for extra anything. I never get skimped and they’re always so kind to me. Give everyone in this place a significant raise
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Haverhill specialize in?
Chipotle Mexican Grill in Haverhill specializes in fast-casual Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 89 Plaistow Rd?
Chipotle Mexican Grill in Haverhill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Haverhill offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services at the Haverhill location.
How can I place an online order for Chipotle in Haverhill?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Haverhill?
Chipotle Mexican Grill is located at 89 Plaistow Rd, Haverhill, MA 01830, United States.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves food with integrity, using responsibly sourced, classically cooked ingredients without artificial colors, flavors, or preservatives, prioritizing humane and sustainable farming practices.
Is Chipotle Mexican Grill in Haverhill LGBTQ friendly?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers, as noted in their attributes.
What nearby dining options are available around Chipotle Mexican Grill in Haverhill?
Near Chipotle, you can also find Full Harvest Moonz, Aroma Joe's Coffee, Jimmy K's Restaurant and Diner, Kobe Buddha House Haverhill, Five Guys, Uno Pizzeria & Grill, and Applebee's Grill + Bar for a variety of dining experiences.
Are there convenient services near Chipotle for customers, such as gas stations or shipping centers?
Yes, nearby services include Haffner's Gas Station and Car Wash for automotive needs, and a UPS Access Point location for shipping and courier services.
What entertainment or shopping options can customers explore near Chipotle Mexican Grill?
Customers can visit Game Stop for games and electronics, CVS Beauty for shopping, and Fergie's Barber Shop for grooming services, all conveniently located nearby.