Many customers praised the friendly and helpful staff, particularly the manager Arthur, for their excellent service.
Food Quality
While ice cream received high marks, there were mixed reviews on food quality, with some customers reporting issues like rubbery buns and incorrect orders.
Cleanliness
The store was frequently noted as clean and well-maintained, contributing to a positive dining experience.
Order Accuracy
Several customers expressed frustration with incorrect orders and inconsistent portion sizes, particularly with blizzards.
Management Changes
Recent management changes were positively received, with many customers noting improvements in service and overall experience.
JT
Jake Tonry
2 days ago
5.0
Shoutout to Dairy Queen Harwich, MA best blizzard I’ve ever had no contest. Ordered plenty of Reece’s blizzards at different DQ’s but none of them like this. Our server Was super nice. Best DQ on the cape. maybe even USA.
MM
mophieseltzer
Sep 21, 2025
5.0
the new management/owner is absolutely wonderful. the man (whose name i don’t know, unfortunately) who is there running the staff, is fantastic. polite, funny, friendly, and always going the extra mile. love coming here because it’s so well managed, efficient, but also delicious !
CL
Cuse L8L
Aug 27, 2025
5.0
The new owner and management have turned this into a real gem. Fast, efficient, super friendly staff. Place is always clean, food delicious. My orders are always accurate, which explains why I come here about 1X per week.
LM
Leighton McG
Aug 18, 2025
5.0
Great stuff
KD
Kyle Dalia
Jun 30, 2025
5.0
Clean store, friendly staff, and excellent help! The manager Arthur couldn’t have done better ! Highly recommend
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, burgers, fries, and the Blizzard® Treat among other fast-food items.
Where is Dairy Queen Grill & Chill located?
It is located at 441 Main St (Rte 28), Harwich Port, MA 02646-1616, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly and provides booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order online through their official order URL for pickup.
Are there any special deals or rewards for customers?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals, mobile ordering, and rewards.
Is there free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at the restaurant.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Near Dairy Queen Grill & Chill, you can visit Kimball Productions of Cape Cod or MakeARt, both art galleries, or the George's Place Fish Market for fresh seafood.
Are there convenient services like gas stations or shipping near Dairy Queen Grill & Chill?
Yes, nearby services include Harwich Gas for fuel and The UPS Authorized Shipping Provider for courier and shipping needs.
What restaurants are near Dairy Queen Grill & Chill if I want different dining options?
Nearby dining options include The 400 Restaurant & Tavern, Land Ho Harwichport, and The Lanyard Bar & Grill.