Dunkin'

3.9
468 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Harvard, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
188 Ayer Rd, Harvard, MA
01451, United States

Hours

Reviews

3.9
468 reviews
5 stars
214
4 stars
120
3 stars
54
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rude staff and incorrect orders, particularly in the drive-thru.

Food Quality

Food quality is often criticized, with complaints about stale donuts and poorly made coffee.

Cleanliness

The cleanliness of the location is a concern, with reports of dirty bathrooms and overall unsanitary conditions.

Staff Friendliness

Some customers praised the friendly and helpful staff, although experiences vary widely.

Efficiency

While some customers noted fast service, others experienced long wait times and issues with order accuracy.
  • KH
    Ken Hanson
    Dec 10, 2025
    5.0
    Preordered with the app. Ready when I drove up...
  • RQ
    Renee Quinn
    Dec 7, 2025
    5.0
    Fantastic crew! Fast, clean and kind. Food always done right. One of the best! Thanks to the team.
  • NN
    Nick
    Nov 22, 2025
    4.0
    Good
  • RA
    Rusty Anderson
    Nov 19, 2025
    1.0
    They need replace the oven.Everything tastes really bad
  • JB
    Jazmin Beauchesne
    Nov 16, 2025
    1.0
    Customer service is hit or miss in the drive through. The managers are hostile and dimsissive and the sandwiches are always frozen no matter what you ask for.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Harvard, MA?

Dunkin' in Harvard, MA is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' in Harvard offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.