Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
473 reviews
5 stars
126
4 stars
73
3 stars
84
2 stars
44
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over delays in both drive-thru and in-store service.
Food Quality
Many reviews highlighted issues with food quality, including cold fries, incorrect orders, and poorly prepared items.
Cleanliness
While some customers noted that the restaurant was clean, others reported unsanitary conditions and poor maintenance.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
- AGAdam GoldsteinNov 10, 20251.0Served a burger that was hard, cheese was hard and sitting out 11/9/25 around 10pm. They wouldn’t make fries. Lazy and careless. Deleted the McDonalds app and will never come to this location again. Have never had a McDonald’s burger this bad before. Owners should be aware of this and so should customers. Unacceptable! Stay away.
- VDVernisha DeyessoOct 12, 20255.0The drive-thru: most of the people working, do not understand English. They often mess up the order, and they cannot count back change.
- TVTimothy VeglasOct 2, 20255.0Restaurant was well maintained and food was hot when I received it. On top of that, Kareem, the staff person, was chatting with guests with a smile, making them feel welcomed, and he also helped me fix a mobile order issue I had.
- MMMichelle ManningSep 30, 20251.0Waited 25 mins in a lone of 5 cars and left.
- XXxilanthrophir13Sep 30, 20252.0I placed a mobile order on the app which was a meal that included a medium drink. I got up to the front and the staff handed me my food but no drink. They said I had to go back around to the back of the line to reorder/ pick it up, even though it was part of my order. I even showed them the receipt on the mobile app that showed that I got a medium drink but they said I had to go around and order it separately. There was a huge line/ wait so since I already had my food I said forget it and left. I'm not waiting in line for another 20-30 more minutes for a drink that was already part of my order. I understand that there's a lot to juggle but at the same time the order was on the mobile app - it's not like I ordered a drink last minute at the window. Just kind of dumb.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 318 Liberty St, Hanson, MA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).
Can I get delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM with options including same-day and no-contact delivery.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are mobile ordering and curbside pickup available at this McDonald's?
Yes, both mobile ordering and curbside pickup services are offered.
Where can I download the McDonald's ordering app for easier access?
You can download the McDonald's App for iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and for Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What nearby grocery store can I visit before or after dining at McDonald's?
Shaw's Supermarket is located nearby where you can shop for groceries and delicatessen items.
Are there any nearby financial services close to McDonald's Hanson location?
Yes, there is a Western Union for money transfers and Coinme for ATM and currency exchange services nearby.
What local health and medical facilities are near this McDonald's?
Nearby health services include Gerhard Chiropractic, Hanson Family Dental, Jona Dunphy (doctor), and Nadalee Angelos (nurse practitioner).
If I am visiting nearby attractions like The Modern Barber Shop or Tag Team Fitness, can I easily stop by McDonald's?
Yes, McDonald's is conveniently located near The Modern Barber Shop and Tag Team Fitness & Tag Team Wellness, making it easy to grab a meal before or after your visits.