Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
700 reviews
5 stars
305
4 stars
158
3 stars
99
2 stars
40
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with some expressing concerns about food handling practices.
Food Quality
While some customers enjoyed the food, others reported that items were cold, poorly prepared, or not as advertised.
Staff Behavior
Feedback on staff was mixed, with some praising friendly service while others reported rudeness and lack of responsiveness.
- CCCARCITYINCDec 26, 20251.0Horrible order took half hour , this is not fast food , order was cold when I got it
- DDDavidDec 14, 20255.0Good Wendy's. They actually make sure everything is right, and fix it BEFORE giving it to you. Uncommon...
- KEKimberly EldridgeDec 3, 20252.0Super slow. Have to order wirh AI. What a joke
- GDGregory DavidsonNov 13, 20254.0Tasty food! Lots of options.
- CZChristian Colantoni (Z3RD)Nov 9, 20251.0Whenever I order breakfast, they make lunch. Today is the 2nd time in a row. Last time I ordered a baconator breakfast sandwich and a vanilla cold brew coffee, what do I get? Chicken sandwich and a vanilla frosty. This time same order but with a lemonade, what do I get? Baconator burger, regular fries instead of homestyle, and an orange juice. This Wendy's is very RNG based, would not reccomend
Frequently Asked Questions About Wendy's
Is Washington St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru on weekdays?
Wendy's drive-thru is open from 9:00 AM to 1:00 AM, Monday through Friday.
Is the Wendy's location at 1316 Washington St in Hanover currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, or delivery where available.
Does this Wendy's serve breakfast, and what options are available?
Yes, the Hanover Wendy's serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's Hanover location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, you can order food online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
How can I contact the Wendy's at 1316 Washington St for questions or feedback?
You can call (781) 826-6754 or reach Wendy's Customer Care at 888-624-8140. Feedback can also be submitted via Wendy's website contact page or their customer satisfaction survey.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and at the restaurant where nutrition posters are displayed.
Are there any nearby places of interest where I can shop or relax before or after visiting Wendy's?
Nearby places include JOANN Fabric and Craft Stores, Men’s Wearhouse for clothing, and The Social at Juniko, a smoothie and vegetarian restaurant, offering good options to explore around Wendy's.
If I'm visiting Wendy's and need automotive services, are there nearby options?
Yes, nearby automotive services include U-Haul Moving & Storage of North Hanover and Monro Auto Service and Tire Centers, convenient for vehicle needs during your visit.
Are there nearby health and wellness businesses close to Wendy's Hanover location?
Yes, nearby health-related places include The Face Place & Spa for spa treatments, Dr. Lawrence W. Bandoni for dental services, and Cottage Caregivers for home health care.