Dunkin'

4.0
216 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hanover, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2117 Washington St, Hanover, MA
02339, United States

Hours

Reviews

4.0
216 reviews
5 stars
119
4 stars
44
3 stars
18
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff varies, with some customers praising their friendliness while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong sizes and missing items.

Service Speed

Service speed is inconsistent; some customers appreciate the quick service, while others report long wait times, especially during busy hours.

Cleanliness

The cleanliness of the location is generally praised, though some reviews mention issues with cleanliness during peak times.

Product Quality

While many customers enjoy the coffee and donuts, there are complaints about the quality of specific items and preparation inconsistencies.
  • QB
    Queen Tarot B
    Oct 12, 2025
    5.0
    They make a good caramel macchiato! I don't like dunking new chocolate chip muffins... me daughter is autistic and refuses to eat them because they look different. 😂😭
  • SS
    Shayla S
    Jul 9, 2025
    1.0
    My boyfriend and I ordered a large iced matcha latte at the drive through. The girl taking our order kept referring to my boyfriend as “hun”, which was just weird and disrespectful. I don’t care if it’s just meant to be friendly, I don’t need someone calling my boyfriend that especially in my presence! So inappropriate for a coffee shop. That’s not even all unfortunately! The large iced matcha latte was filled to the BRIM with ice. Not even kidding, it was like I ordered a cup of ice. Maybe it’s not the workers fault, maybe they are being told to fill it to the top with ice to save money but I don’t know. It’s ridiculous either way. I’m not paying $6 to get a cup of ice and 6 sips of drink. So my boyfriend went back inside to ask to remake it and for some reason the worker showed attitude and said to ask for light ice next time. And maybe I will have to start ordering light ice since these workers think regular ice means filled to the brim and barely giving you any of the drink you paid for. The worker did remake it, but it tasted terrible the second time. Someone was clearly mad and didn’t want to even try the second time around. Don’t even bother going to this location
  • CJ
    C Cole (JUNIOR2)
    Feb 25, 2019
    3.0
    Coffee and donuts. What did you expect?

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Hanover, MA?

Dunkin' Hanover is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' Hanover offer delivery and curbside pickup?

Yes, Dunkin' Hanover offers both delivery and curbside pickup services.