Dairy Queen Grill & Chill

4.3
769 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
579 Washington St, Hanover, MA
02339-2384, United States

Hours

Reviews

4.3
769 reviews
5 stars
472
4 stars
174
3 stars
62
2 stars
22
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, although there were complaints about inconsistency and quality issues.

Service Issues

Several reviews highlighted poor customer service experiences, including long wait times, order mistakes, and unprofessional behavior from staff.

Cleanliness

While some customers noted the cleanliness of the restaurant, others reported issues with trash and maintenance, particularly in the dining area.

Staff Friendliness

Many customers praised the friendliness and politeness of the staff, although there were instances of rudeness reported.
  • CB
    Charles Blakeman
    Dec 22, 2025
    5.0
    Tasty food, friendly staff and good ice cream
  • MM
    Matthew Morey
    Dec 12, 2025
    5.0
    Open in winter, clean, and very good customer service. They also do philanthropy for Boston Children’s Hospital
  • KG
    Katie G
    Nov 24, 2025
    5.0
    love the fries
  • MG
    Mosh G
    Sep 26, 2025
    5.0
    Food n ice cream
  • JL
    Jamie Lynn
    Sep 19, 2025
    1.0
    Ordered two blizzards. Mine had very icy watery consistency. Not that of any ice cream. Called them and they didn’t offer any solution. Just “OH sorry”

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of menu items can I find at Dairy Queen Grill & Chill in Hanover, MA?

You can enjoy soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats at Dairy Queen Grill & Chill in Hanover, MA.

What are the operating hours for Dairy Queen Grill & Chill in Hanover?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Fridays and Saturdays.