Buffalo Wild Wings

3.5
642 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1775 Washington St, Hanover, MA
02339, United States

Hours

Reviews

3.5
642 reviews
5 stars
242
4 stars
126
3 stars
92
2 stars
45
1 star
137

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and service, with some leaving due to lack of attention from staff.

Food Quality

While some customers enjoyed the food, many expressed disappointment in the quality and consistency of the wings and other menu items.

Staffing Problems

Reviews indicated that the restaurant is often understaffed, leading to poor service and customer dissatisfaction.

Mixed Experiences

Some patrons had positive experiences with specific servers, highlighting good service, while others faced rude or inattentive staff.

Management Concerns

Several reviews mentioned issues with management, including poor handling of customer complaints and lack of support for staff.
  • RP
    Robin R Pa.
    6 days ago
    1.0
    We got the skillets at this place around 11 PM, and it feels like they burnt this on purpose because we ordered near closing. They weren’t absolutely disgusting. This place sucks.
  • AA
    Alicia
    Dec 24, 2025
    1.0
    Bartenders drink while on shift and get sloppy and argumentative towards the end of the night. Older gentleman bartender was arguing with a couple at the bar, stumbling all over the place. I was embarrassed for him. This isn't the first time I've seen this here. I've had enough of it. I definitely won't come back after that.
  • KB
    Katie Brenner
    Nov 29, 2025
    1.0
    I truly don’t understand how this place is still open. Drive by on any weeknight (no major sporting game on), and there’s maybe a handful of cars in the parking lot — and don’t tell me customers are parking in the back. We’ve tried it a few times in the past and found the food to be lackluster and the service pretty awful. Once, the bartender tried to gaslight me into saying I ordered an expensive beer when all I wanted was a bud lite. Fast forward to tonight and we ordered takeout through their app. The app will give you an estimated time to pickup, but it was clear our food had been sitting for a while. Chilis and other places will text you/alert you when your order. Knowing past mistakes of orders in the past not including side sauces, I checked before I left … and much to my surprise, the side sauces were missing. So when I went back inside to ask, I received a lot of attitude and “it’s in the bag.” Okay, it’s 30 degrees outside and I wouldn’t have come back inside if so. Then, she tried to give us the wrong sauce and when I asked for more (two little ramekins for a large order of onion rings), she told me they only give one tiny sauce for a large order. Listen, I wasn’t going to get into a back and forth. I’ve hosted, served, and bartended in the past to know good service. To sum it up, always check your order before leaving the parking lot because you never know what you’re going to get. The service is mehhh and the food and prices certainly don’t justify it.
  • RE
    Richie Eats
    Nov 14, 2025
    3.0
    Food and the service provided by the server was great. The company should be disappointed in themselves for ALWAYS short staffing the work crew on Veteran’s day. This is the third year I’ve gone here on a Veterans Day and there is only two servers working with no host. I’m assuming the kitchen is short staffed as well. Over working your two servers when you know it gets busy on Veteran’s day is absurd.
  • CD
    Christopher DiOrio
    Nov 11, 2025
    1.0
    November 11, 12:45pm: waited almost 10 minutes, no host appeared to seat me and my children. Multiple servers saw us and made zero effort to send someone, assuming there was someone. If it was “seat yourself” during lunch, there was zero signage to indicate that. Never had this problem in previous visits, but it won’t happen again, because I won’t be back.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Hanover, MA specialize in?

Buffalo Wild Wings in Hanover specializes in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Hanover?

Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.