Buffalo Wild Wings

3.5
639 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1775 Washington St, Hanover, MA
02339, United States

Hours

Reviews

3.5
639 reviews
5 stars
242
4 stars
126
3 stars
92
2 stars
45
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, inattentive staff, and overall poor service experiences.

Food Quality

Feedback indicated inconsistent food quality, with many customers noting that the wings were often dry or lacked flavor.

Management Concerns

Several reviews mentioned issues with management, including rudeness and a lack of responsiveness to customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific servers and enjoyed the food and atmosphere during their visits.

Cleanliness and Hygiene

There were complaints about cleanliness, including unsanitary conditions and poor hygiene practices among staff.
  • RE
    Richie Eats
    Nov 14, 2025
    3.0
    Food and the service provided by the server was great. The company should be disappointed in themselves for ALWAYS short staffing the work crew on Veteran’s day. This is the third year I’ve gone here on a Veterans Day and there is only two servers working with no host. I’m assuming the kitchen is short staffed as well. Over working your two servers when you know it gets busy on Veteran’s day is absurd.
  • CD
    Christopher DiOrio
    Nov 11, 2025
    1.0
    November 11, 12:45pm: waited almost 10 minutes, no host appeared to seat me and my children. Multiple servers saw us and made zero effort to send someone, assuming there was someone. If it was “seat yourself” during lunch, there was zero signage to indicate that. Never had this problem in previous visits, but it won’t happen again, because I won’t be back.
  • MB
    Mikey Blazo
    Nov 8, 2025
    5.0
    Jayda was awesome!
  • FF
    frankie
    Oct 19, 2025
    1.0
    Staff are very inattentive. I've sat down for 20 minutes without even being greeted by a waiter, let alone have anyone take my drink order. This has even happened on slow days!!! Clearly this store has a management issue.
  • DB
    Drew Berquist
    Oct 18, 2025
    1.0
    10/18/25 6:30 pm , My Friend, Daughter, and I attempt to get food and a drink. We have gone to this exact place before and have never had any issue like this. I dont know if its new management or new servers but What. A. Joke. Whoever the Dark Skin girl whos seating people cant do the simplest thing like grab a high chair for a 1 year old. I took me asking for a SECOND time(10mins in) for them to bring one from the back so my daughter can sit… then comes the server/waitress with her pink backpack on. Just walking around almost aimlessly, we make eye contact at least twice but we assume shes on break so dont worry to much, after calling over a young lady we explain the situation and she says thats not acceptable and says she will go find someone, 5 mins later the same girl with the pink straps who has just been walking around comes over and apologizes cause “no one told her” i tell her this is unacceptable and before i can even finish shes starts walking away. We pack up and leave since we have been sitting for 30 mins plus without even a water! I dont know if it was miscommunication with the front/ or to the server but what a waste of time and effort. I regularly get food and drinks here and have never had this waitress/ nor this issue. I have never even written a review but for me to create an account for this is ridiculous

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Hanover, MA specialize in?

Buffalo Wild Wings in Hanover specializes in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Hanover?

Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.