Numerous customers reported long wait times for seating and service, with some leaving due to lack of attention from staff.
Food Quality
While some customers enjoyed the food, many expressed disappointment in the quality and consistency of the wings and other menu items.
Staffing Problems
Reviews indicated that the restaurant is often understaffed, leading to poor service and customer dissatisfaction.
Mixed Experiences
Some patrons had positive experiences with specific servers, highlighting good service, while others faced rude or inattentive staff.
Management Concerns
Several reviews mentioned issues with management, including poor handling of customer complaints and lack of support for staff.
RP
Robin R Pa.
6 days ago
1.0
We got the skillets at this place around 11 PM, and it feels like they burnt this on purpose because we ordered near closing. They weren’t absolutely disgusting. This place sucks.
AA
Alicia
Dec 24, 2025
1.0
Bartenders drink while on shift and get sloppy and argumentative towards the end of the night. Older gentleman bartender was arguing with a couple at the bar, stumbling all over the place. I was embarrassed for him. This isn't the first time I've seen this here. I've had enough of it. I definitely won't come back after that.
KB
Katie Brenner
Nov 29, 2025
1.0
I truly don’t understand how this place is still open. Drive by on any weeknight (no major sporting game on), and there’s maybe a handful of cars in the parking lot — and don’t tell me customers are parking in the back.
We’ve tried it a few times in the past and found the food to be lackluster and the service pretty awful. Once, the bartender tried to gaslight me into saying I ordered an expensive beer when all I wanted was a bud lite.
Fast forward to tonight and we ordered takeout through their app. The app will give you an estimated time to pickup, but it was clear our food had been sitting for a while. Chilis and other places will text you/alert you when your order. Knowing past mistakes of orders in the past not including side sauces, I checked before I left … and much to my surprise, the side sauces were missing. So when I went back inside to ask, I received a lot of attitude and “it’s in the bag.” Okay, it’s 30 degrees outside and I wouldn’t have come back inside if so. Then, she tried to give us the wrong sauce and when I asked for more (two little ramekins for a large order of onion rings), she told me they only give one tiny sauce for a large order. Listen, I wasn’t going to get into a back and forth. I’ve hosted, served, and bartended in the past to know good service.
To sum it up, always check your order before leaving the parking lot because you never know what you’re going to get. The service is mehhh and the food and prices certainly don’t justify it.
RE
Richie Eats
Nov 14, 2025
3.0
Food and the service provided by the server was great. The company should be disappointed in themselves for ALWAYS short staffing the work crew on Veteran’s day. This is the third year I’ve gone here on a Veterans Day and there is only two servers working with no host. I’m assuming the kitchen is short staffed as well. Over working your two servers when you know it gets busy on Veteran’s day is absurd.
CD
Christopher DiOrio
Nov 11, 2025
1.0
November 11, 12:45pm: waited almost 10 minutes, no host appeared to seat me and my children. Multiple servers saw us and made zero effort to send someone, assuming there was someone. If it was “seat yourself” during lunch, there was zero signage to indicate that. Never had this problem in previous visits, but it won’t happen again, because I won’t be back.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Hanover, MA specialize in?
Buffalo Wild Wings in Hanover specializes in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Hanover?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Hanover, MA?
Buffalo Wild Wings is located at 1775 Washington St, Hanover, MA 02339.
Can I find Buffalo Wild Wings online for more information or to place orders?
Yes, you can visit their official website at https://www.buffalowildwings.com/locations/us/ma/hanover/1775-washington-st/sports-bar-1433/ for more details and ordering options.
Is Buffalo Wild Wings in Hanover a good place to watch sports?
Yes, Buffalo Wild Wings is a sports bar, making it a great spot to enjoy food while watching your favorite games.
What is the contact phone number for Buffalo Wild Wings in Hanover?
You can reach Buffalo Wild Wings at (781) 826-2614.
Are there other places to shop or dine near Buffalo Wild Wings in Hanover?
Yes, nearby you can find shopping and dining options such as Famous Footwear, CAVA Mediterranean Restaurant, and Chipotle Mexican Grill.
What banks and ATMs are near Buffalo Wild Wings in Hanover?
Nearby banking options include Rockland Trust, Chase Bank, Bank of America ATM, and Bank of America Financial Center.
Are there any gas stations near Buffalo Wild Wings for convenience?
Yes, there are several nearby gas stations including Mobil, Exxon & Mobil Stations, Hanover Shell, and Shell station.
What other services and shops are located near Buffalo Wild Wings in Hanover?
Nearby services include beauty salons like Fancy Nails and Blo Blow Dry Bar, health shops like GNC, and retailers such as L.L.Bean and Kay Jewelers.