Dunkin'

3.4
202 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampden, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3 Allen Street, Hampden, MA
01036, United States

Hours

Reviews

3.4
202 reviews
5 stars
84
4 stars
33
3 stars
22
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, particularly from management, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent service quality were noted, with many customers expressing frustration over repeated mistakes.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and food handling practices, which raised health concerns.

Food Quality

Customers expressed dissatisfaction with the quality of food items, including stale bagels and poorly made drinks.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions amidst the overall issues.
  • MT
    Melissa Tyler
    Oct 12, 2025
    3.0
    Order was wrong and they couldn't redeem my free drink reward which was a little frustrating. The girls were apologetic and sweet about it though.
  • JF
    Jessica Fernandez
    Aug 24, 2025
    5.0
    Está bueno solo use el baño y estaba limpio
  • HB
    HUSAM BASHEER
    Aug 22, 2025
    5.0
    The staff there are very respectful and nice.
  • SS
    Sean Shimansky
    Jul 20, 2025
    2.0
    Bagels were stale and refreshers were watered down.
  • HR
    Hayden Richard
    Dec 3, 2019
    5.0
    Great Food And Decent Staff

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hampden, MA?

Dunkin' Hampden is open daily from 4:30 AM to 8:00 PM.

Does Dunkin' in Hampden offer delivery or pickup services?

Yes, Dunkin' in Hampden offers both delivery and curbside pickup services.