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McDonald's

3.2
(1187 reviews)

Business Details

374 Russell St, Hadley, MA
01035, United States
(413) 582-0176
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
374 Russell St, Hadley, MA
01035, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.2
1,187 reviews
5 stars
336
4 stars
233
3 stars
230
2 stars
100
1 star
288
  • DE
    Desireé Elizabeth
    3 days ago
    1.0
    I had a really disappointing experience at this location. Honestly, it feels like there’s always something wrong every time I come here, but this visit was by far the worst. The employee at the drive-thru window was very distracted and was on his phone, which led to multiple mistakes with our order before we even left. When we finally got our drinks, there was something black floating in my girlfriend’s lemonade, which was honestly concerning. Then to make matters worse, when I got home and started eating, I found a hair in my fries. Between the lack of attention, repeated issues, and food safety concerns, this was not acceptable. I don’t usually leave reviews, but this location really needs to do better.
  • SL
    Samantha Lee
    Apr 5, 2026
    1.0
    1st order never came. 2nd order arrived with almost everything missing. refund given but I still paid 23+ dollars for 6 nuggets and a coke. ???
  • BM
    Benjamin Marien
    Apr 3, 2026
    1.0
    20 minute wait for a chicken sandwich. This has happened like every time I’ve been here, writing this as a reminder for myself not to come back.
  • AR
    Antony Rinaldi
    Mar 28, 2026
    1.0
    This place completely defies the definition of "fast food." Expect to wait 40+ minutes for your order. They also have a tendency to screw up the order in incomprehensible ways.
  • SC
    Seamus Carey
    Mar 10, 2026
    1.0
    Saved me money. Great jobs guys!!! Set in the drive thru for ten minutes thinking they were busy. Never once acknowledged or asked what I wanted. Ended up leaving without ordering anything. Thanks for saving me twenty dollars.

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