Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
964 reviews
5 stars
367
4 stars
270
3 stars
134
2 stars
63
1 star
130
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with missing items or incorrect orders, particularly with delivery and drive-thru services.
Service Speed
Customers frequently complained about extremely slow service, especially during late-night hours and drive-thru.
Food Quality
Feedback on food quality was mixed; some praised freshness while others reported cold or poorly prepared items.
Staff Attitude
While some customers noted friendly and polite staff, others experienced rude service and unprofessional behavior.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and concerns about food handling practices.
- LJluiz JsaOct 18, 20251.0Probably the worst Wendy’s store I have been at ever, staff is slow and they look like someone is forcing they to work
- HHHeathSep 10, 20251.0First experience here was a burger that wasn’t made plain with a big clump of hair in it. Never again
- MDMatthew DowlingAug 18, 20252.0They are open late, which is great. Usually if you order after 9:00 pm your order will be correct. You order during the day, you’re screwed. Maybe a 50/50 shot of getting the correct order. You just have to make the best of it. I am going to intentionally order the wrong item, may get lucky and get what I want.
- RQRobin QuevedoAug 11, 20251.0I ordered two bacon, egg and cheese biscuit sandwiches on August 10th at 10:00 a.m.. there were four cars in front of me. I waited at the speaker to order at the drive-thru for 10 minutes. And I get to the window and the girls says we're waiting on eggs. Do you still want your order? I said yes. Got my sandwiches both filled with eggshells. I literally could pick them out if the sandwich whole. It's bad enough that it had to wait a half an hour to get these sandwiches from ordering at the drive-thru to paying and receiving them and then to have them not even edible. What is going on with this? Wendy's
- RTRoland ThibaultJul 24, 20254.0Good and relaxing
Frequently Asked Questions About Wendy's
Is 376 Russell Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hadley, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hadley, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (413) 517-3968.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 376 Russell Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Hadley, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Hadley, MA?
The drive-thru is open Monday through Friday from 7:00 AM to 2:00 AM, and Saturday and Sunday from 8:00 AM to 2:00 AM.
Is the Wendy's at 376 Russell Street in Hadley currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast, and what meals are served?
Yes, this location serves breakfast along with lunch and dinner.
Can I place an order online or through an app for Wendy's in Hadley?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 376 Russell Street for questions or feedback?
You can call (413) 517-3968, or reach out through Wendy's Customer Care online via their contact page or customer satisfaction survey.
Where can I find Wendy's menu, pricing, and nutrition information for this location?
Menu pricing and nutrition details are available on the Wendy's website or mobile app at order.wendys.com, where you can also customize orders.
Are there other fast food restaurants near Wendy's at 376 Russell Street?
Yes, nearby fast food options include McDonald's and Taco Bell, which might be convenient alternatives or complements to your visit.
What nearby places can I visit before or after dining at Wendy's in Hadley?
You might visit Hampshire Mall for shopping, The Skinny Pancake Hadley for coffee, or Elements Massage for relaxation close to Wendy's.
How can nearby services like Verizon or Bank of America ATM enhance my visit to Wendy's?
Nearby Verizon store provides mobile products and services, and the Bank of America ATM allows easy cash access while you dine or shop locally around Wendy's.