Taco Bell

3.4
740 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 348 Russell Street in Hadley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
348 Russell Street, Hadley, MA
01035, United States

Hours

Reviews

3.4
740 reviews
5 stars
281
4 stars
144
3 stars
100
2 stars
55
1 star
160

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others found them bland or poorly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.
  • VC
    Victoria Coffey
    4 days ago
    1.0
    horrible customer service. they are all miserable. a new staff clearly needs to be hired. they mess up my order all the time and are never apologetic about it. this place SUCKS!
  • JD
    James Dubay
    Nov 7, 2025
    1.0
    I have been multiple times to try to get a better experience, unfortunately it doesn’t seem to be in the cards. Multiple forgotten items, horrible customer service when you ask for the forgotten items that is met with attitude and clear annoyance to help someone.
  • DP
    Danny Pacheco
    Nov 2, 2025
    1.0
    Unorganized and dirty
  • KB
    Kevin Berube
    Oct 24, 2025
    1.0
    Incapable of getting an order right when it’s soft shell tacos. Last three visits specified fofr the order and drove away to the wrong order. Drive through closed last time I tried to order saying it was too late and drive through was closed 10:45pm in a weekend. Didn’t complain til fourth visit but geez
  • OC
    Olivia C
    Oct 18, 2025
    1.0
    Slow and bad. Door dash doesn’t work bc they are too slow so all the dashers cancel. Worst place ever

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 348 Russell Street in Hadley?

Taco Bell is open daily from 9:00 AM to 1:00 AM.

Does Taco Bell at this location offer drive-through service?

Yes, Taco Bell provides drive-through service daily from 9:00 AM to 1:00 AM.