Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 348 Russell Street in Hadley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others found them bland or poorly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.
VC
Victoria Coffey
4 days ago
1.0
horrible customer service. they are all miserable. a new staff clearly needs to be hired. they mess up my order all the time and are never apologetic about it. this place SUCKS!
JD
James Dubay
Nov 7, 2025
1.0
I have been multiple times to try to get a better experience, unfortunately it doesn’t seem to be in the cards. Multiple forgotten items, horrible customer service when you ask for the forgotten items that is met with attitude and clear annoyance to help someone.
DP
Danny Pacheco
Nov 2, 2025
1.0
Unorganized and dirty
KB
Kevin Berube
Oct 24, 2025
1.0
Incapable of getting an order right when it’s soft shell tacos. Last three visits specified fofr the order and drove away to the wrong order. Drive through closed last time I tried to order saying it was too late and drive through was closed 10:45pm in a weekend. Didn’t complain til fourth visit but geez
OC
Olivia C
Oct 18, 2025
1.0
Slow and bad. Door dash doesn’t work bc they are too slow so all the dashers cancel. Worst place ever