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Taco Bell

3.4
(754 reviews)
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Business Details

348 Russell Street, Hadley, MA
01035, United States
(413) 584-2391
https://locations.tacobell.com/ma/hadley/348-russell-street.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 348 Russell Street in Hadley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
348 Russell Street, Hadley, MA
01035, United States

Hours

Reviews

3.4
754 reviews
5 stars
284
4 stars
146
3 stars
101
2 stars
55
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and often failing to fulfill orders correctly.

Cleanliness

Customers frequently reported that the restaurant was dirty and unkempt, with issues such as sticky floors and overflowing trash.

Order Accuracy

Many reviews noted that orders were consistently incorrect, with missing items and wrong food being a common complaint.

Wait Times

Long wait times were a significant issue, with customers often waiting over 30 minutes for their food, even when the restaurant was not busy.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, citing cold or poorly prepared items.
  • GG
    greg gray
    2 days ago
    1.0
    there should be a 0 star option bc the consistent laziness of the staff here every single day for the past 5 years has been absolutely horrid
  • MD
    Matthew Dowling
    2 days ago
    1.0
    I think this location is closed for business. I have tried to eat here twice over the past month and cannot get inside. Not sure what the problem is.
  • LS
    Lydia Sobkiewicz
    Jan 26, 2026
    1.0
    The worst service I have ever gotten in my life from a fast food restaurant. Workers were extremely rude and our food(which was a small order) took over a half hour. do not come here
  • PP
    P
    Jan 16, 2026
    1.0
    This place is a disgusting mass, just went through the drive-through and they have no ice and only about 25% of their menu for some reason. In addition to this, every time I go in this restaurant, it is filthy and disorganized. Not sure if maybe all the Taco Bell‘s in this area are managed by the same terrible company, but I would not recommend going into any Taco Bell within a 25 mile radius of Northampton.
  • JS
    Jared Scott
    Jan 14, 2026
    1.0
    What the hell has happened to this place? Just lock the doors , you’re not doing the company any justice by keeping this place open! Health department take notice
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Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 348 Russell Street in Hadley?

Taco Bell is open daily from 9:00 AM to 1:00 AM.

Does Taco Bell at this location offer drive-through service?

Yes, Taco Bell provides drive-through service daily from 9:00 AM to 1:00 AM.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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