Panera Bread

4.0
565 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hadley is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
351 Russell Street, Hadley, MA
01035, United States

Hours

Reviews

4.0
565 reviews
5 stars
267
4 stars
151
3 stars
64
2 stars
33
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with complaints about small portions, missing ingredients, and bland flavors.

Service Issues

Many reviews highlighted slow service, order inaccuracies, and lack of communication from staff.

Pricing Concerns

Several customers felt that the prices were too high for the portion sizes and quality of food received.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and dishes.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
  • MM
    Magox
    Oct 18, 2025
    3.0
    Order a broccoli soup, the portion is too small for the price. Doordash took longer than expected to deliver the food so it arrived late and cold, the soup tastes good.
  • PS
    Peter Sanchez
    Oct 17, 2025
    2.0
    Guy who clean the table left it so wet . We have to wait longer if we don’t have to dry it with table napkin . Seems he doesn’t like his job . Took over 5 minutes before it dries up. I observe the other table too
  • CC
    Charlie Chaplin
    Sep 27, 2025
    1.0
    Ordered 2 Benny sandwiches. Leave to just have egg and bread. No ham no hollandaise sauce. Go back to find out they don’t have the sauce. Why sell someone something when you don’t have the main ingredient for the sandwich! Place is a joke
  • KJ
    Kenneth Breeman Jr
    Aug 28, 2025
    4.0
    The employee named "Ellie" provided exceptional customer service: cheerfully answered all my menu questions, researched product ingredients regarding my black pepper allergy, she personally made sure the cook knew about my allergy after my order was placed, followed up to make sure that everything was satisfactory, and then politely declined the cash gratuity that I offered her for her extra efforts on my behalf. Thank you Ellie.
  • RL
    Robert Lincoln
    Aug 26, 2025
    1.0
    Pick two for with a drink $21.00 Ciabatta cheesesteak literally had about 1oz of meat on it. It was all bread. Wish I could post a picture

Frequently Asked Questions About Panera Bread

Does Panera Bread Hadley accept reservations?

No, Panera Bread Hadley does not accept reservations.

What meals are served at Panera Bread Hadley?

Panera Bread Hadley serves breakfast, lunch, brunch, and dinner.