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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(570 reviews)

Business Details

351 Russell Street, Hadley, MA
01035, United States
(413) 387-6336

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Hadley is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
351 Russell Street, Hadley, MA
01035, United States

Hours

Reviews

4.0
570 reviews
5 stars
269
4 stars
153
3 stars
66
2 stars
33
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order inaccuracies, and lack of communication from staff.

Food Quality

Mixed reviews on food quality, with many noting small portions, lack of freshness, and inconsistencies in preparation.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Positive Staff Interactions

Some reviews highlighted exceptional customer service from specific employees, contributing positively to the overall experience.

Cleanliness and Atmosphere

While some customers enjoyed the atmosphere, others noted cleanliness issues, particularly with tables and dining areas.
  • EJ
    Ed Johnson
    Feb 24, 2026
    3.0
    For the amount of time you wait for your food it’s not worth it.
  • AA
    Ann Armon
    Jan 27, 2026
    4.0
    I was pleasantly surprised by my experience today. Greeted warmly by a recently hired employee who graciously answered all my questions. So satisfied by the generosity of the Harvest Salad I ordered. It's a very cold evening, and they heated up the chicken. Yay!
  • RT
    Rat tus
    Dec 26, 2025
    5.0
    Came to panera today front desk worker was amazing. And to add to that wearing a dinosaur costume
  • PM
    Pak Man
    Dec 23, 2025
    5.0
    Consistenly mid
  • PS
    Pam Sweeney
    Dec 12, 2025
    4.0
    Great food, sizable portions,a bit crowded during brunch/lunch time (to be expected)

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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