McDonald's

Reviews

• WW

  Watermelon

  4 days ago
  1.0
  I’m sorry but my meat was pink.and I can’t have pink meat. I asked him to make it again he was really rude about it I don’t think ppl should come here! It was really weird then he went to his employees and it was like they were talking about me bc they kept lookin at me and laughing that is not professional I don’t recommend to come here!
• TH

  Tiffany Hyde

  Dec 21, 2025
  1.0
  Every single time I walk in this McDonald’s it’s SOOOO SLOOOOWWWWWWWWWWW BUT they are also lacking in the customer service department. There’s been a lot of times I’ve gone in there and no one will acknowledge me. Never “I’ll be right with you?” I’ve never even heard a “how can I help you”. Trash service all around.
• JJ

  Joseph

  Dec 21, 2025
  1.0
  Well this is disappointing to say the least. I'm not even gonna eat the food I got. Boy, if I could add a picture to this review I don't think anyone would ever eat here again and this McDonald's would legally have to shut down for good. I'll just post it somewhere else I guess. I am very disappointed.
• MD

  Matthew Dowling

  Dec 18, 2025
  3.0
  This McD’s should not be allowed to operate 24/7. It is the only thing open that late in the area, which is why I continue to stop there after my shift. But holy smokes, are they slow and inefficient. They are completely understaffed at all times which is pretty much all of Massachusetts, Connecticut and the surrounding liberal states; which felt they were doing people a favor by raising the minimum wage. Either it takes 30 to 40 minutes in the drive-through or I end up driving away. Sometimes I even have to educate the staff on their own menu. I once waited an hour to pick up a mobile order I placed. Not kidding, one hour and when I got to the speaker, the person told me they were changing over to breakfast in 30 minutes and I was not going to get my food and said they were also no longer taking orders. They really have trouble, as well as all fast food drive-through’s have trouble, remembering to put napkins or your dipping sauces in the bag. For the life of me, I have no idea how Chick-fil-A has perfected the art of remembering sauces but nobody else can’t figure out how to do it.
• MN

  Mark G in NYC

  Dec 6, 2025
  2.0
  Recent changes continie to accelerate the decline and impending end of McDonalds' 50+ years of dominance. The experience has become awful. The Big Mac meat patties are half the size they used to be, tasteless and dry. Burgers are sloppily assembled with grease on the bun, box and everywhere but the burger itself, and sauce haphazardly slapped on. The Amherst location was dirty and felt run down (especially the men's room) even after its McCafé conversion, the death-knell of every McD's in America. The fries tasted awful. No salt and the oil used to cook them in tasted spoiled, not quite rancid, but, like vegan? At least they have fountain soda machines instead of those awful 50-flavor powdered soda machines. Table delivery was available, just be sure to order how many ketchup packets you want, and some salt for the fries, if you place a mobile order. There was nothing redeeming and for at least the next 5 years I'll go to Wendy's every time. The bathrooms at least are unlocked but seem to have been skipped in the McCafé remodel. And when a Big Mac meal costs over $12, don't waste your time. Go to Shake Shack or any other burger joint. Fingers crossed the entire executive team of McDonald's is fired and the former goodness of the brand returns. It's hard to fault franchise owners for what the brand has become, an automated, robotic dazed-and-confused brand that is for whatever reason trying to compete with Starbucks rather than staying true to their core values. R.I.P. Mickey D.

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