Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 335 Russell Street in Hadley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
318 reviews
5 stars
196
4 stars
58
3 stars
32
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers for being delicious, but many expressed disappointment with the fries, citing issues like greasiness and overcooking.
Service Speed
There were mixed reviews regarding service speed; while some customers appreciated quick service, others reported long wait times and order inaccuracies.
Pricing
Many customers found the prices to be high for the quality and portion sizes, leading to complaints about value for money.
Staff Attitude
Customer service experiences varied, with some praising friendly and attentive staff, while others reported rude or unhelpful interactions.
Cleanliness
The restaurant was often noted for being clean and well-maintained, contributing positively to the overall dining experience.
- AMAntonio MortonDec 18, 20251.0doordashed here. One employee, older gentlemen, real jerk. waited 10 minutes for the order. don't dash here.
- HBHelen BlalockDec 10, 20255.0Timely served and delicious burger
- MBMeaghan BoucherDec 7, 20251.0If this five guys is even remotely busy, go somewhere else. The employees have no sense of urgency and I waited 25 minutes for 2 sandwiches and fries - at a "fast food" place, that's totally unacceptable. I had to ask twice to make sure they even had my order. There are better places to get the same greasy food quicker.
- JRjohn riversDec 4, 20251.0I visited this location some time ago and was very disappointed with the management. Received the wrong order and called to request a refund, but never received it. The lady I spoke with seemed annoyed rather than helpful. Because of this unresolved issue, I haven't returned.
- JRJohn RellaNov 23, 20253.0The burgers are excellent! The problem is with their french fries, this is three times in a row they come well done and dry!! This time I called ahead and told them make the fries medium and tasty...I called after I got them the woman manager told me this happens when they are busy?? I told her that's no excuse, you want to be busy, you should never sacrifice quality for being busy!! I told her they should use a timer when they are making them....Sincerely yours, John V Rella Hadley,Ma.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Hadley accept reservations?
No, Five Guys at 335 Russell Street in Hadley does not accept reservations.
What are the operating hours of Five Guys Hadley?
Five Guys Hadley is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hadley offer delivery and pickup services?
Yes, Five Guys Hadley offers delivery and in-store pickup services.
How can I order food from Five Guys Hadley online?
You can order Five Guys Hadley menu items online at https://order.fiveguys.com/location/five-guys-hadley/menu or use their app available on Apple App Store and Google Play.
What types of payment does Five Guys Hadley accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Five Guys Hadley family-friendly and casual?
Yes, the restaurant has a casual attire and welcomes children, providing a family-friendly environment.
What are some popular menu specialties at Five Guys Hadley?
Five Guys Hadley specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Can I customize my order extensively at Five Guys Hadley?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What nearby places can I visit along with Five Guys Hadley?
Nearby places include Jersey Mike's Subs for sandwiches, 110 Grill for American dining and cocktails, and L.L.Bean for outdoor gear and clothing. You can enjoy a meal at Five Guys and explore these nearby eateries and shops.
Is there convenient access to mobile phone stores near Five Guys Hadley?
Yes, AT&T Store, Sprint Store, and T-Mobile are nearby, so you can easily shop for mobile phone accessories or services before or after dining at Five Guys.
Are there any other fast food options close to Five Guys Hadley?
Yes, nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, Hot Table (pizza), and Joy Bowl Poke (Hawaiian cuisine), offering a variety of dining choices in the area.