Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 335 Russell Street in Hadley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
311 reviews
5 stars
194
4 stars
57
3 stars
31
2 stars
9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some praised the burgers and fries, while others noted issues with greasiness and sogginess.
Service Experience
Service is generally rated positively, with many customers highlighting friendly and attentive staff, though some reported issues with order accuracy and management behavior.
Cleanliness
Most customers found the restaurant clean and well-maintained, contributing to a pleasant dining experience.
Pricing Concerns
Many customers expressed concerns about high prices, feeling that the cost did not always match the value of the food.
Consistency
While many customers noted consistent quality in food and service, there were occasional reports of incorrect orders and slower service.
- SSS281EmustangNov 14, 20252.0This chain was great about 6 years ago. With the cost of a burger here youd expect higher quality and service. My last visit here was enough to make me tell people to avoid this place. My burger was soo greasy and oily youd think it was dipped in cold fryer oil. I make the lettuce wilt immediately and the bun was a oil soaked mushy sponge. This all happened within 1 minute of my order number being called out. The literal time it took me to walk 15 feet grab the bag and walk back to the table to unwrap the burger. I was not the only one with this issue, at least 2 other people adjacent to me were grossed out by their burgers greasiness and after one tried to bring it up to someone at the counter they were told its ground meat and fat, of course its going to be a greasy mess. The other person and myself just threw out food away. Ironically we all went to Jersey Mikes.
- JJJroeWSep 24, 20255.0The manager lady; 5/5 manager
- TSTodd SimondsSep 2, 20255.0Five guys cooks your burger to order they prepared it exactly as you wish. Many free toppings included. The quality of the food is outstanding, and the fact that they fry in peanut oil and not seed oil makes a big difference for people who have issues with fried foods and seed oil. As we are in our 50s and 60s we realize foods fried in seed oils can cause digestive issues. Free refills on drinks, peanuts to eat while waiting for your meal is a big hit. Two đź‘Ťđź‘Ťup!!
- AAasher asherAug 24, 20255.0Very good peanuts
- MSMarijane SoilisJul 11, 20255.0Went in for a quick bite on our way through town on a road trip and we were so pleasantly surprised! The burgers and fries are sooo much better than other fast food joints. Well worth it! And everyone at this specific location was super nice and helpful! The restaurant and bathroom were both really clean too.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Hadley accept reservations?
No, Five Guys at 335 Russell Street in Hadley does not accept reservations.
What are the operating hours of Five Guys Hadley?
Five Guys Hadley is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hadley offer delivery and pickup services?
Yes, Five Guys Hadley offers delivery and in-store pickup services.
How can I order food from Five Guys Hadley online?
You can order Five Guys Hadley menu items online at https://order.fiveguys.com/location/five-guys-hadley/menu or use their app available on Apple App Store and Google Play.
What types of payment does Five Guys Hadley accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Five Guys Hadley family-friendly and casual?
Yes, the restaurant has a casual attire and welcomes children, providing a family-friendly environment.
What are some popular menu specialties at Five Guys Hadley?
Five Guys Hadley specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Can I customize my order extensively at Five Guys Hadley?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What nearby places can I visit along with Five Guys Hadley?
Nearby places include Jersey Mike's Subs for sandwiches, 110 Grill for American dining and cocktails, and L.L.Bean for outdoor gear and clothing. You can enjoy a meal at Five Guys and explore these nearby eateries and shops.
Is there convenient access to mobile phone stores near Five Guys Hadley?
Yes, AT&T Store, Sprint Store, and T-Mobile are nearby, so you can easily shop for mobile phone accessories or services before or after dining at Five Guys.
Are there any other fast food options close to Five Guys Hadley?
Yes, nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, Hot Table (pizza), and Joy Bowl Poke (Hawaiian cuisine), offering a variety of dining choices in the area.