Brand Certified
Five Guys
4.2(323 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
335 Russell Street, Hadley, MA
01035, United States
Certified by Five Guys • Mar 01, 2026
(413) 387-0573
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/335-russell-street
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 335 Russell Street in Hadley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
323 reviews
5 stars
198
4 stars
58
3 stars
33
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers for being delicious and well-prepared, but many expressed disappointment with the fries, citing issues like greasiness and overcooking.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and long wait times, particularly during busy periods.
Cleanliness
The restaurant was generally noted for being clean, with some customers appreciating the cleanliness of both the dining area and the bathrooms.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, leading to mixed feelings about the overall value.
- EFE F4 days ago3.0They seem to give less fries compared to other Five Guys.
- PPPFeb 20, 20261.0Love five guys,Hate this location .
- MLMatthew LawsonFeb 15, 20265.0Excellent burgers! I love how they don't have screens that distract you from enjoying your meal and company. Watching the kitchen is like clockwork and what McDonalds wishes it was... Good burger, good shake, fries are OK, not the best - but they fry it in peanut oil which is why they taste different - it's cool that they have peanuts lying around as a reference.
- JLJ LoJan 29, 20261.0Old black bacon! The staff pulled bacon from a fry basket on the table, it was obviously old and overcooked. After inspecting my sandwich, I asked for my money back, which the older man (cashier) was rude about it, then called over the manager in the black shirt. This guy made numerous unnecessary comments, but eventually gave my money back. That’s all I wanted, and I left… Could be a whole story, but rude staff and would you want to eat that old, nasty bacon? It’s a health hazard. I paid $15 for a burger and fries for you to serve me garbage, nope…give me my money back.
- AMAntonio MortonDec 18, 20251.0doordashed here. One employee, older gentlemen, real jerk. waited 10 minutes for the order. don't dash here.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Hadley accept reservations?
No, Five Guys at 335 Russell Street in Hadley does not accept reservations.
What are the operating hours of Five Guys Hadley?
Five Guys Hadley is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Hadley offer delivery and pickup services?
Yes, Five Guys Hadley offers delivery and in-store pickup services.
How can I order food from Five Guys Hadley online?
You can order Five Guys Hadley menu items online at https://order.fiveguys.com/location/five-guys-hadley/menu or use their app available on Apple App Store and Google Play.
What types of payment does Five Guys Hadley accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Five Guys Hadley family-friendly and casual?
Yes, the restaurant has a casual attire and welcomes children, providing a family-friendly environment.
What are some popular menu specialties at Five Guys Hadley?
Five Guys Hadley specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Can I customize my order extensively at Five Guys Hadley?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What nearby places can I visit along with Five Guys Hadley?
Nearby places include Jersey Mike's Subs for sandwiches, 110 Grill for American dining and cocktails, and L.L.Bean for outdoor gear and clothing. You can enjoy a meal at Five Guys and explore these nearby eateries and shops.
Is there convenient access to mobile phone stores near Five Guys Hadley?
Yes, AT&T Store, Sprint Store, and T-Mobile are nearby, so you can easily shop for mobile phone accessories or services before or after dining at Five Guys.
Are there any other fast food options close to Five Guys Hadley?
Yes, nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, Hot Table (pizza), and Joy Bowl Poke (Hawaiian cuisine), offering a variety of dining choices in the area.
Brand Certified Facts from Five Guys
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